11-22-2011 11:57 AM
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  1. prjkthack's Avatar
    I just gave in an ordered it online. All this calling and driving around is not saving me any money. I'll just expedite shipping, and hopefully since I ordered it online, I can ask for a price match/credit come Saturday.
    11-21-2011 03:00 PM
  2. jabtano's Avatar
    The whole point really was to check it out. and to have both the Titian an the Focus S in my hands. it's one thing to see a u tube of both side by side but another to actually have it in my hands to feel and touch and for my eyes to make the call on what screen I like the best.
    11-21-2011 03:56 PM
  3. aptmx45's Avatar
    The whole point really was to check it out. and to have both the Titian an the Focus S in my hands. it's one thing to see a u tube of both side by side but another to actually have it in my hands to feel and touch and for my eyes to make the call on what screen I like the best.
    I did that today. It was a no brainer for me and the Titan seemed way ahead of the Focus S. The screen and overall build quality of the Titan was truly amazing.
    kevm14 and jabtano like this.
    11-21-2011 04:11 PM
  4. power5's Avatar
    I just gave in an ordered it online. All this calling and driving around is not saving me any money. I'll just expedite shipping, and hopefully since I ordered it online, I can ask for a price match/credit come Saturday.
    I wish you the best of luck but from all the CSR reps I have talked to, they will not price match a limited time offer. But asking permission is always harder than asking forgiveness so you may have better luck on Saturday.
    11-21-2011 04:17 PM
  5. ZombieBacchus's Avatar
    It's a deal though I'm not batting very right now.
    No luck anywhere. This sucks. Will try again tomorrow!
    11-21-2011 06:17 PM
  6. kevm14's Avatar
    I ordered online last night. Free activation and overnight shipping. Hopefully the Titan is in the same box as my wife's phone and, if so, I'll have it tomorrow!

    I did a stupid though...I was checking the phone out in person and didn't expect to buy it in the store. I groaned about paying activation for 2 lines and the sales guy said he would check with the district manager, but it was unlikely they would waive that (the web does).

    Well, I got a voicemail today - not only would they waive the activation but they would have matched the $0.01 sale even when supposedly the manager himself doubted whether a brand new phone would go on sale even for one day. I am skeptical myself (see "Windows 7" vice "Windows Phone 7").

    Since I ordered online, it's too late. Stupid me for being impatient. And here I thought customer service was a lost art...
    11-21-2011 06:18 PM
  7. Peter McCain's Avatar
    Since I ordered online, it's too late. Stupid me for being impatient. And here I thought customer service was a lost art...
    Customer service and customer satisfaction shouldn't be an art, they should be our god given right, even if the stores have to start hiring girls from the back pages of the Village Voice.
    11-22-2011 11:50 AM
  8. peestandingup's Avatar
    Customer service and customer satisfaction shouldn't be an art, they should be our god given right, even if the stores have to start hiring girls from the back pages of the Village Voice.
    Monopolies with locked/exclusive devices don't always play nice, because they don't have to. ;-)
    11-22-2011 11:57 AM
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