12-07-2011 04:07 PM
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  1. bluehash's Avatar
    My phone is sitting at the PA sorting facility since the past two days!
    11-29-2011 05:21 PM
  2. jd914's Avatar
    Mine just arrived! I'm going to set it up.


    11-29-2011 05:31 PM
  3. s0uldrift3r's Avatar
    yup, some ***** at att put a sim card in mine too... my battery was out of the plastic package lol, least they could have done is have the "Token att hot chick around the office" take some photos in her bday suit :)

    oh well :: ducks attack from g/f:::
    Last edited by s0uldrift3r; 11-29-2011 at 06:09 PM.
    11-29-2011 05:58 PM
  4. Loxias's Avatar
    yup, some ***** at att put a sim card in mine too... my battery was out of the plastic package lol, least they could have done is have the "an att hot chick around the office" take some photos in her bday suit :) oh well :: ducks attack from g/f:::
    Last thing I need is my phone arriving with naughty pics. Really not sure how to explain that to the wife. :D
    11-29-2011 06:05 PM
  5. s0uldrift3r's Avatar
    Last thing I need is my phone arriving with naughty pics. Really not sure how to explain that to the wife. :D
    blame att, its usually there fault anyway :)
    11-29-2011 06:07 PM
  6. Rocket_Girl's Avatar
    I ordered via att during the sale (about 3am on Saturday). Online search threw error message for far longer than 24 hours. Could not locate or confirm order. att auto-babe kept hanging up on me:

    [after completing the automated search process identical to the one that was not working online]:
    we're sorry, we cannot find your order
    Press 0 to be transferred
    [pressing 0]
    We're sorry, we cannot transfer you right now. Please call [customer service number] for assistance.
    The number they told me to call was the very same number that was hanging up on me!!

    So....
    when I found out that BestBuy had penny-titans, I ordered, because I had no way to find out whether att even HAD an order in queue for me. What a comparatively excellent experience, from website to confirmation to delivering EXACTLY what they said at each point in the process. Paid $4.99 for express shipping. Ordered Sunday evening, received today by 10 am.

    Box was already unsealed, but sim was still intact in the credit-card format and battery was in plastic. Phone was still wrapped. I had already spent some time on the line with the best att service rep EVER, who had to straighten out some weirdness for me. He could tell that the phone that was en route to me had been activated by Best Buy just before they shipped it out to me. He explained that this is not unusual "BestBuy sometimes does that". I am not worried about the unsealed package, but ONLY because the Titan is so new. It can't be a return (because stores hardly have them to sell) or a refurb, (because there aren't any). At any point later in the process, further out from new release, the unsealed package would NOT sit so well. Interesting to learn that both att and BestBuy are doing that.

    I have to give huge props to BestBuy. For every part of the att order-experience that was (and still is) vague and untraceable, the BestBuy process was clear and quick and easy. I just went back to BestBuy.com to search for accessories. Titan is now back to $199 and "not available for shipping."

    Huge props also to Jim from att. I am new to att, and was pretty leery of the move with the above-described ordering-(non)-experience through att. The same experience you all are describing here. He changed my tune on that - answered questions, explained things, pointed out other things I might not know yet might find helpful. Hands down my best customer service experience ever, and I have had some pretty good experiences elsewhere in the past.

    THANK YOU to the forum members who posted about the BestBuy promo. I would have missed it otherwise. The Titan is spectacular... you will be glad you stuck it out, as miserable as it is to be waiting.
    11-29-2011 06:10 PM
  7. Slowzee's Avatar
    So my Titan is not here, still says it's at sort facility in STL, supposed to be delivered by 4:30 pm, its now 5:30pm......

    Sent from my SGH-i917 using Board Express
    11-29-2011 06:27 PM
  8. Brunothesheep's Avatar
    Mine is still in PA. Sniff.....

    Sent from my Samsung Focus S using Board Express
    11-29-2011 06:46 PM
  9. flash_focus's Avatar
    It finally showed that my Titan has shipped so happy

    Sent from my SGH-i917 using Board Express
    11-29-2011 06:49 PM
  10. TMavC5's Avatar
    Received shipping confirmation today for the Black Saturday .01 event, but to my disappointment AT&T decided to ship mine out via USPS? WTF
    11-29-2011 06:50 PM
  11. leonbelize's Avatar
    I bought the phone on the Tuesday for $200+ then when it went to a penny one Saturday, i called att and they refunded the entire amount to my account. Skipped a bill cycle! YAY
    11-29-2011 07:02 PM
  12. jenashley's Avatar
    Huge props also to Jim from att. I am new to att, and was pretty leery of the move with the above-described ordering-(non)-experience through att. The same experience you all are describing here. He changed my tune on that - answered questions, explained things, pointed out other things I might not know yet might find helpful. Hands down my best customer service experience ever, and I have had some pretty good experiences elsewhere in the past.
    Did Jim happen to give you any info that may be helpful to any of us who are still waiting for shipment confirmations from AT&T?

    Sent from my T7575 using Board Express
    11-29-2011 07:18 PM
  13. boneycat's Avatar
    Here's where my phone is currently:

    Detailed Results:

    Acceptance, November 28, 2011, 6:53 pm, MEMPHIS, TN 38118
    Electronic Shipping Info Received, November 29, 2011

    Says expected delivery date to be Dec 1...
    11-29-2011 07:23 PM
  14. Rocket_Girl's Avatar
    Did Jim happen to give you any info that may be helpful to any of us who are still waiting for shipment confirmations from AT&T?

    Sent from my T7575 using Board Express

    No, he didn't ... but I had already given up on that, so I never asked him. He was introducing me to att...global calling plans tethering..
    ...porting old number. Basic info for a first-time newbie to att. After all, I committed young and remained faithful for over 10 years...this is my first time in a new cellular relationship.
    11-29-2011 07:45 PM
  15. jd914's Avatar
    OMG I LOVE THIS PHONE!

    I know I need to get used to it but from what I have seen so far I very much like WP7. The OS is buttery smooth and the device is super fast. IMO the web browser by far is the best stock mobile browser hands down and I have owned iOS and currently own Android and webOS devices. The hardware is also top notch. As I said before this is my first WP7 device and it totally met my expectations. For those of you still waiting hang in there it's definitely worth the wait.
    11-29-2011 08:10 PM
  16. palandri's Avatar
    No, he didn't ... but I had already given up on that, so I never asked him. He was introducing me to att...global calling plans tethering..
    ...porting old number. Basic info for a first-time newbie to att. After all, I committed young and remained faithful for over 10 years...this is my first time in a new cellular relationship.
    At least now you won't have to worry about switching from CDMA to GSM anymore. :D
    11-29-2011 08:31 PM
  17. Slowzee's Avatar
    Got my TITAN, all I can say is WOW!!!! I'm in love. Trust me folks, this beast is worth the wait.

    Sent from my TITAN using Board Express
    11-29-2011 09:05 PM
  18. boneycat's Avatar
    Damn you guys and your titans! Guess I'll have to suffer w/ my iphone for another 2 days before mine arrives. *sigh*
    11-29-2011 09:10 PM
  19. jenashley's Avatar
    Damn you guys and your titans! Guess I'll have to suffer w/ my iphone for another 2 days before mine arrives. *sigh*
    At least you have an ETA. Mine still says back-ordered and no shipment notification. :(
    11-29-2011 09:12 PM
  20. power5's Avatar
    Again ATT is less concerned about any orders that do not have an apple on the box. There were no problems for my brother, father, and co-worker to get their phones when it was supposed to arrive.

    My USPS tracking says tomorrow from Memphis. I could have driven their and picked it up faster. Glad I had guaranteed 2 day delivery.
    11-29-2011 09:39 PM
  21. jalb's Avatar
    Lori: [Kicks Doug in the face] That's for making me come to Mars.
    [kicks his groin]
    Lori: You know how much I hate this ****ing planet!
    11-29-2011 09:51 PM
  22. thodge84's Avatar
    I hate you all

    :mad:

    *keeps rechecking order status even though it's backordered*
    11-29-2011 10:00 PM
  23. jenashley's Avatar
    I hate you all

    :mad:

    *keeps rechecking order status even though it's backordered*
    You make me feel so much better about my situation - which is the same. When did you receiver your order confirmation? I got mine 10:51pm Fri CST.
    11-29-2011 10:01 PM
  24. Duvi's Avatar
    Again ATT is less concerned about any orders that do not have an apple on the box. There were no problems for my brother, father, and co-worker to get their phones when it was supposed to arrive.

    My USPS tracking says tomorrow from Memphis. I could have driven their and picked it up faster. Glad I had guaranteed 2 day delivery.
    That doesn't make sense... AT&T doesn't make more with Apple if the customer is coming to Microsoft anyways. They make the same amount! In fact, I'm sure AT&T rather WP do better than Apple since they have a partnership with Microsoft.

    The information you're stating is false. If you said reps rather sell iOS or Android, then your point may have been valid.
    11-29-2011 10:04 PM
  25. Duvi's Avatar
    You make me feel so much better about my situation - which is the same. When did you receiver your order confirmation? I got mine 10:51pm Fri CST.
    2:13pm through Customer Service... I'm seriously about this situation.
    11-29-2011 10:05 PM
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