05-30-2011 07:26 AM
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  1. malachijd's Avatar
    nope I really didn't care I just wanted to order the phone. I probably should have asked but I didn't want to give them the chance to change their minds about giving me the phone a day early. But that is the 3rd person I've talked to about the trophy over the last week or so. But now I guess I can call them back and ask about all the other stuff
    05-25-2011 03:09 PM
  2. ajlapina's Avatar
    I just got mine ordered. Asked for free overnight shipping, normally $12.99, and they added it on. They also said they'd throw in 1 free accessory as a valued customer, so I got the screen protector. $50 off and the $50 mail-in rebate will be in the box....so $99 in the long run. Great deal for all of that! She also assured me it would ship today and arrive by Thursday at 3pm.
    05-25-2011 03:15 PM
  3. malachijd's Avatar
    nice I might call back and see if I could get over night
    05-25-2011 03:21 PM
  4. thed's Avatar
    Those of you that are getting it tomorrow, be sure to let the rest of us know how the screen is (if you can pry yourself away from the phone long enough). I'm still curious about whether it's an SLCD and if not, how good it will look.

    Thanks!
    05-25-2011 03:23 PM
  5. jdelroyc's Avatar
    Just ordered mine, they wouldn't give me the overnight shipping but it's on the way (Friday is when I'll get it). The service rep didn't know anything about the xbox game either, but I assume that we'll probably get something in the box that'll let us redeem it. If anyone gets their phone tomorrow, let us know if you have any details about the game offer.
    05-25-2011 03:29 PM
  6. malachijd's Avatar
    well looks like it's already been finished so I'll be getting it friday
    05-25-2011 03:32 PM
  7. ajlapina's Avatar
    Are there more games being offered than the 3 listed everywhere. Isn't it only Halo Reach, Lode Runner, or Kinect Sports? If you have a Kinect, really the only game you have or play is Kinect Sports. Almost everyone would have Halo, and isn't Lode Runner just an Xbox Live Arcade title? A free game's better than nothing, but wish they would've just given a voucher for like any Platinum title or something.
    05-25-2011 03:34 PM
  8. libis54's Avatar
    Something to keep in mind everyone: the 16 gb Droid Incredible 2 retails for $439.00 USD, and ships with a 16gb card. it doesn't have 4g, just like our Trophy. I'm thinking that we can expect a very similar, if not even lower price. There is certainly no precedent that would suggest that it will be higher than that.
    05-25-2011 03:37 PM
  9. Vallos's Avatar
    For those that placed their orders already, I have a question.

    Did they stipulate that shipping will commence today or that it will start tomorrow? My hesitation is that they will confuse ship dates, or that they are not allowed to ship until tomorrow. So if I asked for 2nd day shipping, thinking that I will get it Friday, I will actually get it Sat. (which is not a good thing as I will be flying that day).
    05-25-2011 03:48 PM
  10. Vallos's Avatar
    Something to keep in mind everyone: the 16 gb Droid Incredible 2 retails for $439.00 USD, and ships with a 16gb card. it doesn't have 4g, just like our Trophy. I'm thinking that we can expect a very similar, if not even lower price. There is certainly no precedent that would suggest that it will be higher than that.
    Read post # 844 by Thed. He confirms that the price is $429.99
    05-25-2011 03:49 PM
  11. ajlapina's Avatar
    I asked when it would ship. She said with the time of day, 3:30pm, and being In Stock, it would definitely ship today. She confirmed I will receive it tomorrow, Thursday, by 3pm. With 2-day shipping, sent out tomorrow, I'm wondering if it would even be received Saturday. Anytime I've shipped with FedEx, 2-day shipping was Monday-Friday, unless you paid extra for Saturday delivery. Not sure Verizon adds a Saturday delivery by default, meaning next Tuesday with the Monday being a holiday.
    05-25-2011 03:54 PM
  12. Vallos's Avatar
    Yes, sorry, I meant to say Monday not Saturday. FedEx and UPS, unless otherwise told, will ship on business days. However, sometimes, using ground will yield a Saturday delivery.

    This is why I think I'm going to wait until tomorrow morning, and order it then. I would rather error on the side of caution.
    05-25-2011 03:56 PM
  13. amgray86's Avatar
    Dude I totally got shut down when i called Verizon. The lady said she could talk about that phone until it appeared on the website, any questions I asked she refused to answer...weird
    05-25-2011 03:57 PM
  14. amgray86's Avatar
    couldn't*
    05-25-2011 03:58 PM
  15. Vallos's Avatar
    Call again.
    05-25-2011 03:59 PM
  16. Ruined's Avatar
    For those that placed their orders already, I have a question.

    Did they stipulate that shipping will commence today or that it will start tomorrow? My hesitation is that they will confuse ship dates, or that they are not allowed to ship until tomorrow. So if I asked for 2nd day shipping, thinking that I will get it Friday, I will actually get it Sat. (which is not a good thing as I will be flying that day).
    Mine shipped today I have a tracking number which confirms fedex picked up the package and its in transit, this is 2-day shipping btw.
    Vallos likes this.
    05-25-2011 04:01 PM
  17. ajlapina's Avatar
    Even though she told me it would ship today/arrive tomorrow, I'm very skeptical until I get the confirmation email. Last time it took a couple of hours before I got the email.
    05-25-2011 04:01 PM
  18. MicrosoftNorthstar's Avatar
    Dude I totally got shut down when i called Verizon. The lady said she could talk about that phone until it appeared on the website, any questions I asked she refused to answer...weird
    I HATE those reps. I got a couple of them yesterday. One lady, as soon as I mentioned the word "Trophy", immediately said "no" very curtly. Just gotta keep on trying.
    05-25-2011 04:06 PM
  19. Vallos's Avatar
    Mine shipped today I have a tracking number which confirms fedex picked up the package and its in transit, this is 2-day shipping btw.
    I'm glad you checked that they actually scanned the package. A lot of people think that once you get a tracking number they automatically assume it's in transit. It's only moving once the driver scans the package (I know I work in shipping).

    Thanks!
    05-25-2011 04:09 PM
  20. amgray86's Avatar
    Yeah I have talked to several today and some were straight shady and others were really nice, but none were able to place and order for the Trophy today. One lady said it will go on the website at 2am mountain time and i could get it then, while another rep wouldn't tell me anything...thats Verizon
    05-25-2011 04:14 PM
  21. jgrieves's Avatar
    Just ordered mine, they wouldn't give me the overnight shipping but it's on the way (Friday is when I'll get it). The service rep didn't know anything about the xbox game either, but I assume that we'll probably get something in the box that'll let us redeem it. If anyone gets their phone tomorrow, let us know if you have any details about the game offer.
    They told me they can't put the order today...
    05-25-2011 04:15 PM
  22. aximtreo's Avatar
    I just ordered mine from a very nice and helpful young lady located in Washington state. She placed the order, tried to get the overnight but couldn't so I paid for it; not here Thursday.

    I got it for $199 less $30 NE2 discount and also the $50 instant rebate that I get via credit card. I got the order number and it is shipping today for Thursday AM delivery.

    I'll let all know when it comes; can't wait.:happy:
    05-25-2011 04:29 PM
  23. Grubish360's Avatar
    This is all awesome news.
    05-25-2011 04:41 PM
  24. MicrosoftNorthstar's Avatar
    I called, got a gentleman called Kevin. He said he couldn't order it today. He gave me the SKU, which is mwp6985vw; maybe one of you will have more luck.

    He did say, as others have mentioned, that if you order it online it will automatically default to 2-day shipping, and if you order it through the phone they can do overnight. In terms of pricing, he said that Telesales can match any online price; I asked this in the context of getting an instant rebate online vs. mail-in rebate elsewhere. Telesales opens tomorrow at 7 a.m. Pacific.
    05-25-2011 05:00 PM
  25. jdelroyc's Avatar
    They told me they can't put the order today...
    That sucks. The guy I talked to placed the order to be charged to my account. He gave me an order # and an 877 # to call to confirm the purchase. I called and confirmed, but have not received an email or update on my verizon confirming the purchase.

    I called back and a female rep told me that all upgrades on online orders require manager approval and that it could take up to 24 hours. I expressed that the phone arrival/ship date would impact my weekend plans as it requires signature, and she went to talk to a supervisor. She said that managers are required to approve (or disapprove) all orders placed that day by day's end, and that it WOULD ship tonight for delivery Friday.

    Keep calling back, you'll get through at some point I'd imagine. Though at this point I'm not so sure if calling in was really the best plan. Seems it would be less hassle if I would have waited and ordered online - at least I'd know what was going on for sure as the order doesn't appear when you search for it on my verizon.
    Last edited by jdelroyc; 05-25-2011 at 05:24 PM.
    05-25-2011 05:19 PM
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