So my wife's HTC Incredible recently went haywire and Verizon said they would replace it for free. However, since it was an older model, they'd have to order in the replacement. A week later, the replacement comes in but can't fully reboot, it just almost boots up and then starts all over. They offer to send out another replacement. Another week later, we try to activate the phone and it turns out they sent us a "test phone" that has a number associated to it and can't be activated.
At this point, I ask if we can swap it for another phone. The manager VERY generously says yes and allows us to choose ANY phone they offer (even the Droid Charge, a $299 LTE phone!) for free. My wife agrees to the HTC Trophy because of my love of WP7.
So, WP7 and Verizon, there's 20 years of marital bliss on this phone... DON'T SCREW IT UP!!
At this point, I ask if we can swap it for another phone. The manager VERY generously says yes and allows us to choose ANY phone they offer (even the Droid Charge, a $299 LTE phone!) for free. My wife agrees to the HTC Trophy because of my love of WP7.
So, WP7 and Verizon, there's 20 years of marital bliss on this phone... DON'T SCREW IT UP!!