braindoc
New member
So I emailed Verizon and explained the problem. This was the response I got back:
"I do apologize for the data issue you experienced and we do appreciate the feedback. I have researched this issue, and have also reported it in our product issue log to be reviewed by the manufacturer. Once the issue is duplicated, the manufacturer will work on a software fix which will be sent to all affected devices over the air."
Which I translate as: "Once this becomes a problem with enough of our customers we'll do something about it."
I haven't contacted HTC or MS about the issue but that might be the next option. Prior to the Trophy I used an Imagio, another HTC windows verizon global phone and it worked flawlessly, so it's hard to tell where the problem lies.
"I do apologize for the data issue you experienced and we do appreciate the feedback. I have researched this issue, and have also reported it in our product issue log to be reviewed by the manufacturer. Once the issue is duplicated, the manufacturer will work on a software fix which will be sent to all affected devices over the air."
Which I translate as: "Once this becomes a problem with enough of our customers we'll do something about it."
I haven't contacted HTC or MS about the issue but that might be the next option. Prior to the Trophy I used an Imagio, another HTC windows verizon global phone and it worked flawlessly, so it's hard to tell where the problem lies.