1. BigCTM's Avatar
    I have an HTC Trophy and the volume down key is not working. I have tried a hard reset and the OS is updated to Mango. No case is on the phone either. Any other suggestions on how to possibly fix this? Thanks.
    12-22-2011 08:26 PM
  2. palandri's Avatar
    If a hard reset didn't fix it, I don't know what else to try. Pull the battery for a couple of minutes.
    12-22-2011 08:28 PM
  3. toshdellapenna's Avatar
    I had this happen to my titan last night. I did a soft reset and lost my entire live id presence, my hotmail tile and app and the the ability to set it back up, my Zune artist wallpaper, my wallpaper was restored to default snd many apps act like its the first time they've been used (asking to authorize location, etc), and mms won't work. But i got my volume issue resolved lol

    Sent from my Htc Titan using Board Express
    12-22-2011 09:03 PM
  4. BigCTM's Avatar
    Tried hard reset, soft reset, pulling the battery out and nothing works. Looks like a hardware failure at this time...
    12-23-2011 02:17 PM
  5. BigCTM's Avatar
    Does anyone know of a way to change the volume using software instead of the hardware buttons? Maybe an app? The app Media Volume Settings does not work.
    12-26-2011 02:52 PM
  6. o4liberty's Avatar
    I have an HTC Trophy and the volume down key is not working. I have tried a hard reset and the OS is updated to Mango. No case is on the phone either. Any other suggestions on how to possibly fix this? Thanks.

    If it's under warranty I would return it for a new one.
    01-05-2012 10:36 PM
  7. kurnia eka's Avatar
    If it's under warranty I would return it for a new one.
    Not so easy in my country so that trouble also happen to HTC, i tought only happen to lumia WP 8 series
    11-01-2013 08:02 AM
  8. Ali Buledi's Avatar
    Volume Down Key Not Workinghtc7-u00252btrophy-u00252bvolume-u00252bkey-u00252bways-u00252bjumpers-u00252bi.jpg]
    04-15-2015 02:06 AM
  9. Ali Buledi's Avatar
    Volume Down Key Not Workinghtc7-u00252btrophy-u00252bvolume-u00252bkey-u00252bways-u00252bjumpers-u00252bi.jpg
    04-15-2015 02:08 AM
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