1. Speebs's Avatar
    I've had my Trophy for almost a week, and finally started making calls with it. Everyone says that my voice is completely muffled, and I tested this by leaving a few voicemails, and it's true. I can barely understand what I'm saying (I have full reception when making the calls).

    Is anyone else experiencing this? I don't think it's the microphone, because calls made via bluetooth headset sound just as bad. I'm hoping that having Verizon swap it out for a new phone will resolve the problem, otherwise I'll have to go to Android. What a disappointment, because I do really like WP.
    12-24-2011 03:02 PM
  2. joemd60's Avatar
    I've had my Trophy for almost a week, and finally started making calls with it. Everyone says that my voice is completely muffled, and I tested this by leaving a few voicemails, and it's true. I can barely understand what I'm saying (I have full reception when making the calls).

    Is anyone else experiencing this? I don't think it's the microphone, because calls made via bluetooth headset sound just as bad. I'm hoping that having Verizon swap it out for a new phone will resolve the problem, otherwise I'll have to go to Android. What a disappointment, because I do really like WP.
    It could be something wrong with the phone. So far, I have had no complaints with the call quality on mine. Good luck.
    12-24-2011 04:12 PM
  3. scottcraft's Avatar
    I haven't had any complaints about the call quality either, but the antenna on the trophy isn't very good. The motorola droid I had prior was much better at making calls and having 3G data. Other than that I have no complaints about this phone.
    12-24-2011 04:29 PM
  4. Speebs's Avatar
    Thanks. What does "the antenna isn't very good" mean? How can you tell if it isn't reflected in call quality?
    12-24-2011 04:30 PM
  5. scottcraft's Avatar
    I have trouble making phone calls at home and 3G data is shakey at home and work. These are places my Motorola droid had no trouble with calls or data. I'm not going to say I have problems with voice calls on the other end, but I haven't had any complaints and they don't sound like they are having trouble understanding me. It might be worth your time to make calls from the trophy in your Verizon store to to see how it compares.

    Sent from my Windows 7 Phone using Board Express
    12-24-2011 05:16 PM
  6. Speebs's Avatar
    hmm... good idea. I'll try to get to one next week.
    12-24-2011 05:57 PM
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