07-17-2014 12:59 AM
tools
  1. Megan Anderson2's Avatar
    Megan Anderson2
    I've recently had a problem with my phone freezing on the resuming screen. I've been taking the battery out, however, someone told me that if you put in the SIM card backwards it will reset the phone. I tried that and it didnt work. The phone started up fine. I took out the battery again and put the SIM in the right way... Now my phone will go to the huawei screen and then this blue screen. The touchscreen doesn't work and I can't get it to hard reset. Please help.
    07-17-2014 12:24 AM
  2. Kaushik Banerjee's Avatar
    Kaushik Banerjee
    Use the official software recovery tool. Read this to find out how to restore your bricked Lumia device.
    http://www.windowscentral.com/how-re...-windows-phone
    07-17-2014 12:38 AM
  3. troylytle's Avatar
    troylytle
    Originally Posted by Kaushik Banerjee
    Use the official software recovery tool. Read this to find out how to restore your bricked Lumia device.
    http://www.windowscentral.com/how-re...-windows-phone
    This isn't relevant...
    07-17-2014 12:46 AM
  4. slyronit's Avatar
    slyronit
    Originally Posted by Kaushik Banerjee
    Use the official software recovery tool. Read this to find out how to restore your bricked Lumia device.
    http://www.windowscentral.com/how-re...-windows-phone
    Nokia's tools won't help Huwaei phones. Try posting this in the Huawei section of the forums, or take it to the service centre
    07-17-2014 12:48 AM
  5. Kaushik Banerjee's Avatar
    Kaushik Banerjee
    I am sorry I didn't check that the op wanted support for Huawei device as I was using tapatalk to reply to the forum threads
    Sent from my RM-941_im_india_204 using Tapatalk
    07-17-2014 12:50 AM
  6. troylytle's Avatar
    troylytle
    Originally Posted by Kaushik Banerjee
    I am sorry I didn't check that the op wanted support for Huawei device as I was using tapatalk to reply to the forum threads
    Sent from my RM-941_im_india_204 using Tapatalk
    At least you apologized. Thank you.
    Kaushik Banerjee likes this.
    07-17-2014 12:59 AM
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