Htc customer service sux

nrfitchett4

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Oct 12, 2009
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My 16gb sd card that came with the phone corrupted in less than 2 weeks. I called t-mobile to see about a replacement. They told me I had to call HTC and gave me a number to call.
I called HTC this morning and they refused to replace the card. They told me that since I formatted the card in an attempt to fix the piece of crap, I voided my warranty. I told them that was ridiculous since the phone said the card needed to be formatted and the phone came with formatting software. They said there was nothing they could do.
Luckily I bought 3 hd2's for the family so I am calling back with a different SN. If they don't get me a new card, I am taking my son's back to walmart for exchange (just got it last week).
 

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