1. rplc196's Avatar
    Hi
    I updated the E900 (not tied to any operator) I had to Mango after a few problems. However, now on my phone it says that there is any update available but everytime I plug it into my laptop (tried different USB port and cable), Zune thinks that there is nothng connected. I get a hardware inserted message and the phone charges.
    Any ideas? I can't remember how I managed to force the phone to update itself to Mango, but maybe that has got something to do with it.
    Thanks

    Robin
    04-18-2012 05:33 PM
  2. Cabowp's Avatar
    Hi
    I updated the E900 (not tied to any operator) I had to Mango after a few problems. However, now on my phone it says that there is any update available but everytime I plug it into my laptop (tried different USB port and cable), Zune thinks that there is nothng connected. I get a hardware inserted message and the phone charges.
    Any ideas? I can't remember how I managed to force the phone to update itself to Mango, but maybe that has got something to do with it.
    Thanks

    Robin
    Uninstall Zune, download new version and re-install. Alternatively run windows update, you are looking for the new Zune USB driver.
    04-19-2012 02:22 PM
  3. rplc196's Avatar
    I wish it was that easy. That's one of the first things I tried. I've tried various USB leads, ports and about 4 different laptops and the same thing. Windows detects it however Zune doesn't. :-(
    04-19-2012 03:05 PM
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