1. mwiz123's Avatar
    I got my quantum form ebay today and the phone comes on but it dosent go pass the LG screen is their any way to fixit
    i ask the people at LG Live Chat and they said it might be the battery
    05-12-2011 04:49 PM
  2. jimski's Avatar
    Guess you might want to start with a full charge, followed by a hard reset. Every phone has a different button sequence to press for performing hard reset when you can't get to the Settings screen. You will need to consult the LG manual, probably online at their site, to find out hw to do that. Or give their customer service a call for instructions. Not hard, but you have to follow the instructions exactly.

    Sent from my HTC Surround using Board Express
    05-12-2011 05:14 PM
  3. mwiz123's Avatar
    ok ill try that and ill pm u if it works or dosent
    05-12-2011 05:20 PM
  4. scdkad's Avatar
    Even if completely dead you should still get a battery icon.

    Sent from my LG-C900 using Board Express
    05-16-2011 03:23 AM
  5. Duvi's Avatar
    check the water mark to ensure it doesn't have water damage. then find an at&t warranty center (hopefully you're in the U.S.) to exchange it for you.

    if it has water damage, then you're SOL. have you contacted the seller on eBay? is it used? new?
    05-16-2011 03:42 AM