1. Tomaski's Avatar
    Hello everyone,

    I am a mac and nokia lumia 820 user. I have downloaded the windows phone app and have managed to (after selecting 'allow access folder') sync my music with my phone. I cant however seem to upload my movies on...they dont even appear in the app screen under the movies tab, yet they do in the itunes. Seeing as I spent alot of time converting my .avi files to .mov, it is quite frustrating how it isn't working!

    The only thing i can think that might be messing it up is how my itunes are stored in my datadisk hardrive...but that didnt prove as a problem for the songs!

    Any help would be much appreciated!
    mauricio_asdf likes this.
    07-12-2013 06:08 AM
  2. Mark Everingham's Avatar
    This may not be the answer you were looking for, since you have spent time converting your files, but as .MOV files are Apple quicktime files I don't believe these are supported by Windows phone, and therefore won't show in mac app.
    It might be possible to upload to your skydrive via computer and download the file to the phone that way, there may be an app that can play them.
    07-12-2013 06:26 AM
  3. WorzelGummage's Avatar
    .MOV file types are not a supported video format in Windows Phone so the WP app for Mac isn't going to list them or show them because it can't recognise that video format.
    07-12-2013 06:27 AM
  4. Tomaski's Avatar
    I've converted the file to .MP4 and that doesn't show up on the windows phone app either, neither does .AVI.

    I'll upload an .AVI file onto SkyDrive and give that a go.

    Thanks
    07-16-2013 05:58 AM
  5. Tomaski's Avatar
    Actually, this link says it all...Supported video formats

    Can't download the files on to the phone, the plan was to have a few movies on my memory card.

    Also apparantly .MOV files can be played. Any more suggestions?
    07-16-2013 06:12 AM
  6. Tomaski's Avatar
    One more thing....does anybody know if I inserted a MicroSD card would it appear on the desktop (because at the moment the phone doesn't appear on the desktop). So maybe that way I could just drag and drop the files and see if that works...

    Thanks again
    07-16-2013 06:23 AM
  7. Mark Everingham's Avatar
    Having had a quick look around the windows phone website I found
    Sync with my Mac | Windows Phone How-to (United States)
    It is possible that the videos you are trying to import are not in one of the 3 places it checks or the include video is not checked.
    07-16-2013 06:32 AM
  8. arunlobo's Avatar
    Drag and Drop to sd card outside videos folder, then use Kirik SD File Viewer and YXPlayer apps. That should work
    07-16-2013 03:19 PM
  9. mauricio_asdf's Avatar
    did you find a solution for this??
    05-18-2014 07:10 PM

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