Recent content by Brother Sharp

  1. Brother Sharp

    Why are some apps gone after hard reset?

    Like all the camera filter apps and the HERE apps, for instance. They came with the phone, and now they're gone. I have no idea what to do! :(
  2. Brother Sharp

    Why are some apps gone after hard reset?

    I did a hard reset on my Lumia 521, and some of the apps that were supposed to come with the phone right from the beginning are gone? Why? They weren't apps that had to be downloaded, they came with the phone. Is this normal? What can I do?