Recent content by DCW1000

I have a few Surface pens of different generations (the original pen from the first release won't work, of course), and the three or four I have tried with the Go have all had problems staying connected or doing what they are supposed to.. While they are connected, they work fine up to the...

Responding late because I didn't see this earlier, but have you filed a problem report with the Feedback Hub app? You can also check there to see if anyone else has reported this issue.

re: Followup: I checked the system records of battery performance and found that during the period when I was seeing 75% on the user dashboard, the system was recording charge levels above 90%. There were also some anomalous readings about MWH discharges, so there is still something wrong --...

re: Still experimenting. The older Book went all the way to 100% on both batteries, so I'm now trying to find out if there is a power transmission problem between the base and monitor sections on the Book 2. Cleaning the connector slot in the bottom of the clipboard let me see the "charging"...

I don't leave all of my battery devices plugged in, and after I updated with the 7/18/18 cumulative update (KB4345421) to release 1803, I plugged in a Book 2 (15-inch) that was down to about 26% overall. After a couple of hours, Battery 2 was at 100%, but Battery 1 showed 75% (not charging). I...

These cases warp with heat. I have never had the problem with my SB2-15, but my Original SB with power base scares me because it runs so hot. On one occasion recently I put it to sleep after a system update and walked away, returning later to find that it had tried to install Microsoft Office a...

That situation seems counter-intuitive. I would recommend that you download some standard benchmarking tools like the new Antutu, Geekbench4, or Performance Test. If your homebrew comparisons are backed up by the test suites, there's your answer. If for some reason the evaluation apps all show...

I have never heard of that particular problem before, but it's the kind of thing that should be fixable with a binder clip or a really large rubber band. Or even a few shorter rubber bands chained together.

I got the same machine about five weeks ago -- i5/256/cobalt. Device Manager tells me I have a Toshiba HDD, and PassMark tells me my R/W values are 626/203. This is a little disappointing, but it's not a satisfaction killer -- I bought this particular LT because the price was right and I was...

I also picked up the i5/8/256 model a few days ago, and I have not yet experienced an overheating battery. The processor got a little warm while I was running hours' worth of system and app updates (it came with release 1703 installed, and it took a while to get all the way to 1709.) But in...

I have a power base version of the original 13.5 book that is my standard carry-along machine. I have 15" Book 2 that is my preferred home laptop. The 15 is clearly the better machine, but it's just a little large for easy transport. A tighter 15" case might make it easier to port, but the...

The thing I like best about the 15 inch Book 2 is that is basically a Studio Lite. I haven't yet found anything I don't like about it. I've had it about three weeks now.

In early November Microsoft issued a firmware update for the Surface Dock. I can't find anyplace that they advertised their action, and I stumbled across it by accident. Here's a link. Dock Firmware This update or one of the two earlier unannounced updates must have fixed the initial...

I picked up a 15" Book 2 at the local MS Store November 20. I don't view this as an upgrade purchase because I am keeping my earlier Book, and the USB-C port, while a nice-to-have feature, was not a big factor in the decision. Dongles and adapters are everywhere, so it basically doesn't matter...

Barely used it before, haven't upped my involvement since. The service just doesn't offer anything that I feel I need.