Recent content by FuriKuri

quick update, I have received a message that my device has been repaired and is ready for collection, when I asked for the report it said (repaired - SW updated to 8.1) I refused to sign and get the device and they said I can take it and if it happens again I can return it (this is my 4th...

it's really annoying how they can get away with things like that, you knowingly sold me a broken device and you refuse to refund/replace the money??? I'm personally not one for big scenes but am waiting for their next reply if the issue is not resolved I will report it to the police and see if I...

thanks for the advice NICK, I will try and stop by them next weekend :)

Just came from a Nokia Care Centre, and they offered to send it to their "factory" in Dubai to update/reset the firmware for me and it will take a week and if that doesn't work then they will look into fixing the hardware, another week then replacement, another week and they advised me to get in...

This will be a long rant... so I apologise in advance, I bought a Lumia 1520 in UAE from Axiom Telecom (supposedly biggest and best retailer in UAE) and the phone keeps rebooting every 5-10 minutes, well it can happen to any device so no biggie I will just send it to service, I did a software...

whoa that was quick, I just received a call from the customer service regional manager (Middle east) and he said that they found my limited edition cover which was accidentally misplaced, will go to the service centre today so they can return it, thank you MAkhdar :)

thanks alot brother I'll email him right away :)

I feel bad that my first post is complaining rather than helping someone else sorry about that :) is there a way to reach some higher ups in nokia to resolve an issue that nokia care centre refuses to acknowledge ? the details: I have a lumia 900 Dark Knight rises limited edition, had some...