I'm with you. I've tried to switch to the new Outlook multiple times, only to switch back.
Perhaps we just need to wait until the new Outlook is more feature full. Right now it feels premature and a bit uncooked.
If you didn't drop it, i'd give them a call and talk to someone on the phone. You may be able to explain that it was entirely hardware default, out of your control.
The inadequate ventilation thing probably applies more to other devices, like the Surface Book.
Hello old friend! Checking in from my Surface Duo. While I wish it was running some future iteration of Windows, i'm thankful to have a Microsoftish device at all. Missing my Lumia and HP Elite X3 days.
I look forward to playing Cyberpunk 2077. However, I still have so much Witcher 3 left to play, so I figure i'll keep playing that instead and grab Cyberpunk 2077 when i'm done. Maybe the price will drop a bit by then!
The deal ended on October 29th. Were you trying to process the price match before it ended? If so, that's really unfortunate that they didn't honor the price match.