Recent content by johnsilk_223

  1. johnsilk_223

    Failed graphics card

    Well I called Microsoft who agreed that it is a hardware fault (sent them photos by email as I was on the phone to them). They wanted men to be without the laptop for up to 14 days and once they received my 2 week old surface they'd ship me out a REFURBISHED surface. Wasn't very happy so then I...
  2. johnsilk_223

    Failed graphics card

    AO said I have to call Microsoft so they can confirm it's faulty... only then will they replace it. Not being funny but I anyone can see it's faulty just by looking at it! I ran the Surface diagnostic toolkit and it froze half way through
  3. johnsilk_223

    Failed graphics card

    Had the Surface Go for 2 weeks and suddenly the Graphics Card has failed. Anyone else had any issues? Have contacted AO to ask for a replacement.