Recent content by miraidave

I wanted to bump this thread because I am having the same issues with my Surface Book and am considering using my Microsoft Complete warranty for a replacement. However, according to netwirejohn, he's had his Surface Book replaced 3 times with the same issue. I was wondering if this was a...

I called T-Mobile support for a replacement. They shipped the device directly to one of their T-Mobile stores. I guess Alcatel still has Idols in stock even though T-Mobile no longer sells them. I guess Alcatel will only do replacements, which is why T-Mobile wouldn't let your father's wife...

Re: Bad proxity sensor As I have mentioned in the thread about the Creator's Update, I've exchanged my phone through T-Mobile warranty exchange twice, and all three phones have the proximity sensor issue. I do not think it is a hardware failure, but a firmware incompatibility with Windows 10...

I just tested the proximity issue by using my office phone to call my cell phone several times. I have identified that the problem only occurs if the proximity sensor is being covered at the time the call is received. Therefore, if you have your phone in your pocket, and you receive a call...

I don't have the Device Protection plan so replacements costs $20 instead of $5. The most annoying bug is the proximity sensor not working when taking calls, I keep mashing buttons or hanging up on people while on a call. This bug wasn't even new for me, I had it in AU 14939. Maybe I will go...

I just got a replacement T-Mobile variant Idol 4S. I updated to 15063.297 and hard reset without restoring. I am still getting flashing screen when starting camera or rotating to landscape video. My proximity sensor when taking calls from lock screen still doesn't work. I haven't tested SD...

I am actually doing a RMA exchange through T-Mobile because of the proximity sensor issue. I have already tried using WDRT to reflash my T-Mobile branded device and I still have the issue on 14393.1066. The problem only occurs occasionally, only when my phone has been asleep for a while, and...

I updated to CU last week and I've had nothing but problems. Even after a hard reset with no backup restore, I still get a blank screen for about 5 sec when I start the camera. When I play videos, from Edge or from myTube, my screen goes blank or flashes for a few secs. One or both speakers...

Has anyone noticed that when you get a phone call while your phone is locked and you pick it up, your proximity sensor doesn't work so the screen is on while at your ear? The sensor works fines if you call or receive a call when the phone is unlocked. Does this still happen in RS2 builds?

I'm glad it is working out for you. Let me know if you it happens again on your new device. I switched to my Sandisk Ultra 64 GB to see if it is more stable than my Samsung Pro 64 GB. I'm thinking of getting another brand of SD card or just stop using SD cards in general if this continues.

I am using a Samsung Pro 64 GB but have tried using a Sandisk Ultra 64 GB as well.

Well I wasted $20 exchanging my Idol through T-Mobile thinking the SD unmounting was a hardware issue. I found out within 24 hours of receiving the new phone that it also has the same issue. I'm not sure why so little people are having this issue, unless I was really unlucky and got 2 lemons...

Were you able to return your phone for a new one from T-Mobile after having it for a month? I know I can't go back to the T-Mobile store to swap it out because it's been longer than 14 days. I was thinking about trying to get it replaced under warranty, but after reading T-Mobile's page, it...

I've also had mine for a month. I experience the sd card unmounting about every 24-48 hours. I think it is related to the fingerprint scanner because when I turned it off, I went 5 days without the card unmounting, until my phone updated to .576 yesterday. I tried turning the fingerprint...

A nano sim is included with the phone. It should automatically switch you to the sim when you activate the phone if you are upgrading. Otherwise, you can change your sim on the mytmobile website, under the phone tab. Choose the change sim option on the right side of the screen. You just need...