Did you figure this out? I've got the same problem with a similar screen protector.
http://www.amazon.co.uk/Smash-It-2-Pack-Tempered-Screen-Protector/dp/B0196F70Z2?ie=UTF8&psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00&tag=hawk-future-21&ascsubtag=UUwpUvbUpU3465042
Thanks