Recent content by notrichyet

Most certainly a hardware fault, the replacement arrived today and it is all working great :)

Fingers crossed, the original is due with MS returns tomorrow, so I should have the replacement shortly - MS support were excellent.

Thanks, it isn't that - there are two errors in Device Manager for the Front Camera and the IR Camera - both state the power cannot be turned on. It has never been on a domain, just setup at home as a normal device. Setting that reg key didn't change anything. I've restored twice, no driver...

After having no clue how to reply...as one view of the post has no buttons and a different layout.... It's just Windows Hello - the Windows Camera app is fine. In Device Manager, the IR Camera and Front Camera show the exclamation mark, and the error shown is about it cannot be turned on. The...

Has anyone else with the SB2 15" got issues with the front and IR cameras? In Device Manager mine show the exclamation mark and the error is that they cannot be started. I have ran through all Windows Updates, Surface driver download, all Store apps up to date, nothing else I can find to...

That's weird but works perfectly, wonder why it stopped working though? Play music as a voice command is fine and shuffles things, many thanks!

Hi all, Up until ~2 weeks ago, I was regularly using 'Hey Cortana > Play my music' voice commands on my 950XL and laptop to have Cortana open Groove and she shuffled my music. Really useful in the car. I tried this week and now it no longer works, I get the error message below shown and...

Having the same issue here - up until last week I had been using 'Play my music' loads in the car via my 950XL which is on the production ring and now on Creators Update. For a few days now this has not worked and today I tried it on my laptop (same Creators Update) and it also doesn't work...

I got my second replacement delivered today, same issue for the one I sent back, the band had split in the exact same place. I spotted a few commenting that the later Band 2's had a different strap and I would definitely agree - this 3rd one I have now has a different feel and you can see the...

WiFi calling on EE no longer working - 950XL Hi all, Initially WiFi calling worked for my unlocked 950XL on EE. After one of the recent OS updates it no longer works, it is enabled in settings but I can no longer get it working. Is everyone else having the same thing and if not, any ideas on...

Hi all, I have my Hotmail account download my work email via POP3. On my mobile (950XL on standard release OS) I also have Outlook setup to download my Hotmail and also a separate account for my work email...I have my reasons... If I try to reply to a work email that Hotmail has downloaded...

Support need to centralise the outcomes on these issues...they have replaced mine without issue, I called them, told them the problem and they said instantly it would be replaced...direct with MS Band Support....pretty sure they said they'd have others replaced for the same reason. Not...

Works fine, been using it on my Microsoft unlocked/Sim Free 950XL on EE for about a month now.

The Tudia case is very nice, I like the Amzer pudding case but the finish on the glossy edges is very poor, mold lines and marks all round. Ander is a little thinner but for quality of finish the Tudia wins hands down.

Only occasional reboot when using Edge now, very occasional, once every few weeks now since the last update. Before this it was every day or so.