Recent content by Random Thoughts

I used to be almost entirely a PC gamer, but I'm back to being a console gamer almost full-time. It's too expensive to constantly keep up with PC's and generally performance degrades over time unless you upgrade. With the consoles it's the opposite. You make a fixed investment, and the...

I have tried to explain this many times internally, but they seem to think I'm crazy to think that sometimes you have to focus on the forest, not just the trees. The whole ecosystem matters, not just the individual pieces of it. Then again this is the same company (and I don't know if they're...

Still working on it a week later. Basically very inconsistent answers from agents, agents not properly updating or reading notes on the account, agents hanging up on me, agents trying to tell me things like where the pass was purchased matters as the retailer should give me a refund for the...

The weird part is that I left just barely over a year ago. So it hasn't been this huge gap of time. This has been a very fast change with very hostile moves towards customers. With the Band and Band 2 at least they did right by most customers. With my Lumia 950 XL though I was told by multiple...

I have, nearly 20 years between consulting, contracting, and being an actual FTE on campus in Redmond and Issaquah. Let's put it this way. After the experiences I've had trying to get my remaining 25-months credited back to my account I will no longer be investing into any Microsoft ecosystem...

Let's put it this way. After the experiences I've had trying to get my remaining 25-months credited back to my account I will no longer be investing into any Microsoft ecosystem when that's a feasible option. I say that as a nearly 20-year veteran of Microsoft having worked on Xbox and related...