Recent content by rbrownell

  1. rbrownell

    Surface Pro 7 5-10 Sec Freeze (i7, 16GB)

    Thanks HeyCori for the advice regarding the contrast issue, I followed that guide earlier today and have not yet experienced the same problem. I worked my way through Microsoft's mostly unhelpful store support process and have (finally) received a new Surface Pro 7 to replace the other. I am...
  2. rbrownell

    Surface Pro 7 5-10 Sec Freeze (i7, 16GB)

    I also have this problem with the same unit. With my unit, I also experienced screen contrast issues (colors lacked such definition they were difficult to see) and brightness controls stopped working for a brief period. I ran the Windows Memory Diagnostic tool in standard mode, no issues came...