Recent content by rgoh99

Re: Should I replace Lumia 1520 with 640XL? The warranty insurance is "Microsoft Complete Win Phone ADH P1-DQF-00190" on my receipt.

I don't recall they give me the warranty TC but I was told that they will replace my phone for damage coverage for any reason and hardware defects for 2 years. They also told me that they will replace equivalent phone if they do not have Lumia 1520. I paid $99 for 2-years warranty in-store. I...

I am thinking to file a complain that Microsoft is violated the consumer's right. You buy an insurance for BMW and insurance company only can replace your car with Toyota. It does not sound like to me. What do you say?

Re: Should I replace Lumia 1520 with 640XL? I have asked, the tech says their xls guideline is either 640XL or M8. M8 is out of stock and 1520 is no longer in stock. Anyone has success story to ask for 1520 replacement with 950 or 950XL?

Should I replace Lumia 1520 with 640XL? My Lumia 1520 battery is getting worse and there is screen sensitivity issue, it sometimes does not response to touch; WIFI is unable to connect to network, I have to restart the phone to get it to work. My phone is still under warranty. I go to...