Recent content by seabumb

Verizon and Nokia were good about trying and both tech support teams worked with me but in the end they had to replace the phone with the broken camera. The new phone arrived from Verizon today and the camera works great. Sadly, Verizon send me a black phone where my original and preferred was...

Follow up to previous complaint posts about the camera: Verizon is going to swap phones for me but I have to do it via mail because the local store does not stock the grey 822 and I am not going to pay a restocking fee for a phone that is defective. Sadly, one of the Lumia 822 phones at the...

My 822 camera will not work at all - side button, tiles, apps screen -- the camera will simply not open. Are you having the same issue or is it just your side camera button not working? I went to the Verizon store today and one of their 822 phones has the exact same problem as mine so I am...

Wanting a silicone case and not wanting to search around I bought Verizon's overpriced case for the 822. It actually fits very well, snug, snaps around the edges, and is easy to put on or take off. The Lumia 822's buttons are all easily accessed and not hindered by the case. Despite the...

Nokia did reply by email finally saying they are looking into the problem and get back to me.

Understood. Thanks. I would give the Nokia another chance but neither Verizon nor Nokia want to acknowledge the camera does not work (phone techs and email). They seem to think that I am not pushing the right button --- THAT is frustrating. When I can tomorrow I will visit the Verizon store...

I did the reset (hard reset as you stated and as was listed in my original post) - the camera does not work. For a phone to immediately have this problem straight out of the box is not very confidence inspiring. So far neither Verizon nor Nokia tech wish to address the issue. The phone will...

I would really like to comment on the quality of the 822's camera but I cannot even get it to work. Pressing the 'camera' button on the side, the main screen 'camera' tile or the 'camera' tile in the apps list only results in the screen cycling from the main start screen tiles to the apps list...