Recent content by SteveVII

Thanks for the reply. They did charge me $200 for the band that I didn't return. I wasn't trying to cheat the system. As I mentioned in another thread, I own both bands and they wont fix mine. I'll give them another ring.

Misleading half truths? Ok here it is in a nutshell. They offered to send me a replacement band bc the heart rate sensor wasn't working properly, but after receiving it, the new band's hr was just as inaccurate (at times). As a result, I decided not to send my other one back and they charged...

Yeah.... I feel like it has to be hardware related. Seems to me that the display connector was not working. I'm not sure what to do. Microsoft is basically saying I need to wait a month or so if I want a replacement? I dont see why they just cant send another one out and charge me the $200...

Returning mine as well. Apparently Microsoft feels that the below isn't grounds for a replacement.

Hey Guys, Unfortunately, it looks like I am done with the Band. Just to recap, when I noticed that my heartrate was especially off the second day of owning it, I called Microsoft support to help troubleshoot. They offered to send a replacement band to see if that resolved the issue. If I did...

Wasn't the original poster who said that, but I saw it in the thread as well :-)

re: "Hands-Free" Connectivity Issues Same here. Been reported a few times. Definitely a really nasty bug

In response to trusting the band over the mio due to more sensors: I have yet to see anything that supports this...have you? From what I have seen, calories burned seems to correlate to heart rate. I took a spin class today and my polar chest strap reported that my average was 11bpms higher...

They MS store had plenty of bands online and in store the day it came out. Some people procrastinated...I bought a few to pay for the band and the upcoming iwatch. Cant argue with $600 big ones ;-).

Yeah... I was hoping it was 8.1, but it just started happening with the band. Well, I guess I'll know when I'll be charging it :-)

Who should I contact. Support obviously couldn't help.

So the microsoft news post where they talk about directly going after the strap was a lie?

Having the same exact issue in my car. Using an iPhone 6 Plus in a 2007 BMW 335 and hearing crackling when the band is on. When I turn it off, it returns to normal. Also having issues with Siri (seems like maybe it is trying to use the band?)... although I don't think it is warranted to...

Cool, I'll make a profit on eBay then ;-).

Yeah... it just seems way off all the time. When outside of exercise modes, I've noticed that the HR often locks in at a higher heartrate, and takes about 5-10 seconds to drop down and truly lock in on my heart rate. This might be why my heart rate seems high after analyzing sleep activity...