Recent content by thirdtimelucky

Cheers for the reply. How did MS specify the tablet was the only thing you should send? Email, phone, live chat?

I'm not disputing the simplicity of returning under warranty. I'm trying to get back the retail packaging I sent the faulty SP4 in, or replacement retail packaging.

@SymoClod Same as you, didn't even get a couple of trouble free hours out of it. Did you send your SP4 back in the original retail box? I'm asking, as I also sent mine from the UK to Germany and my SP4 cam back in a plain brown box, so now I no longer have the retail packaging. Microsoft...