11-27-2015 09:47 PM
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  1. slyronit's Avatar
    How did you get the right size? I printed paper out and it is quite confusing it, seems like my hand is in M size but literally borderline one to one. Wonder if I should go for L or M there is no way to exchange it.
    I will order it to my friends place in US and he can hopefully ship it to Thailand for me.
    Microsoft says if your hand is borderline in size, get the larger one. My wrist was smaller than S, so I got S.

    Online stores are still out of stock, and when they do get them back in stock, you would need a US credit card.
    11-16-2014 12:32 PM
  2. lostlogik's Avatar
    I'm not so sure about Microsoft's advice. My wrist was borderline medium, so I went for the larger size, ie medium and find that I have the strap closed as far as it will go and it never feels tight and I can still move it slightly. A return however is not on the cards so will have to keep it. Still, at least there's the holiday season ahead, so I've "growth" capacity ;)
    11-16-2014 12:49 PM
  3. SvenJ's Avatar
    wp_20141031_19_19_56_pro.jpg For some size info. I have a large, my Wife has a small. I took the watch (that's my large), clasped and curled the strip inside and marked for both max and min. You can see the slot on the right side that limits your sizing. A pin fits in the slot and can travel from end to end.
    For the Large, it went from 7.9” (20cm) to 6.4” (16.4cm)
    Those were individually measured, not one, and a calculation. Yes it is tenths of an inch. I have an engineering scale that has that.
    For the small, 6.4” (16.4cm) to 5.6” (14cm)
    Yea the min of the large really was the max of the small. Presumably the Med falls somewhere in between.
    If you cut yourself a strip like that and wrap it around your wrist you should get a decent idea. Note that most wrists I've seen are oval, not round, so measuring just the minor axis seems risky. I initially tried the Med and it was tight and left me no room. My large, cinched up, but not uncomfortable, is about halfway down the slot it seems, so I have some expansion room. Hope this helps someone.
    sup3r1or, Hoekie and day2day like this.
    11-16-2014 05:31 PM
  4. sup3r1or's Avatar
    Slyronit what about that website you specified that has got a function BUY for me.

    Im not in a rush but really want one, surely there will be plenty in stock for XMASS.

    To everyone else, size matching is ticky, I wish I could try M size. I'm not fat 179cm and 75 kg. Afraid of it being too small or too big. I will try to get a tape measure and wrap that around my wrist. See how that goes.

    Microsofts guideline was a printed paper but it just measures hight from bottom to the top.
    11-17-2014 12:15 AM
  5. sup3r1or's Avatar
    Steven J could you be kind enough to take one more pic with the CM side a bit closer ? Thank you
    11-17-2014 12:17 AM
  6. slyronit's Avatar
    Slyronit what about that website you specified that has got a function BUY for me.

    Im not in a rush but really want one, surely there will be plenty in stock for XMASS.

    To everyone else, size matching is ticky, I wish I could try M size. I'm not fat 179cm and 75 kg. Afraid of it being too small or too big. I will try to get a tape measure and wrap that around my wrist. See how that goes.

    Microsofts guideline was a printed paper but it just measures hight from bottom to the top.
    Online Shopping & International Shipping, US Address to Shop Online Stores

    My experience with them has been excellent. You can even find coupons online that will upgrade your shipping to express for no extra cost.
    11-17-2014 03:41 AM
  7. slyronit's Avatar
    It'll be back in stock in the online store starting 1300 EST folks, get it while it lasts.
    Last edited by slyronit; 11-17-2014 at 08:19 PM.
    11-17-2014 07:20 PM
  8. meingalls's Avatar
    At least in the Samsung S5, the region is in the firmware and cannot be changed. I had to return my Band for a refund. My region was Australasia, and the Band only works for North America (or perhaps just the US).
    11-17-2014 08:34 PM
  9. slyronit's Avatar
    At least in the Samsung S5, the region is in the firmware and cannot be changed. I had to return my Band for a refund. My region was Australasia, and the Band only works for North America (or perhaps just the US).
    That's pathetic. This shows how times have changed. Microsoft, which used to be such a rigid and closed company a decade ago, now makes it easy for users to change their region and work around restrictions, get new OS updates out of turn etc.
    11-18-2014 12:06 AM
  10. sup3r1or's Avatar
    Man, I didnt get a chance to get to store at 1AM out time here yesterday. Checked this morning, out of stock.

    Come on microsoft wtf cant you ramp up production?Its not that they don't have enough money. Ebay is insane people selling for 400 bucks + delivery. No way I'm paying anything more than 200-230 for it.

    I just printed that paper for sizing again and this time it looks like Im on L still not sure. On a paper the measuring line extends way pass the wrist lowers point on a picture. Do I need to place my wrist so that I can see bottom part or not?
    11-19-2014 12:55 AM
  11. Senrir's Avatar
    Just wait for band 2. Am sure it'll be international release then.
    11-19-2014 01:28 AM
  12. sup3r1or's Avatar
    OK I firgured out sizing mine is L. I also measured hight of my wrist and it came out 47 mm.

    I cant wait for BAND 2 that will most likely be Q4 of next year 2015. I was waiting to buy a fitness tracker for almost a year already and nothing really popped up. I was hoping for Fitbit Charge HR but that is Q1 next year also, otherwise I would get that instead.
    11-19-2014 03:41 AM
  13. Victoroos's Avatar
    Did anyone on this thread actually buy it from microsoft. Do you know wether the credit card has to be US to get it to work?
    03-12-2015 08:31 AM
  14. joolz's Avatar
    I stay in Singapore and bought a band from best buy us. After a few weeks, the screen died on me after a run. How should I go about claiming the warranty? Anyone tried getting a warranty for their outside of us?
    04-25-2015 03:12 AM
  15. oezkanp's Avatar
    I am in germany and had the same problem. After a short time the touch screen did not work anymore. Unfortunattely the US-Service do not send exchanges outside the USA. But i had luck.. Since they sell the band in UK now i could order an exchange on the UK-Service. But i dont think that they do exchanges for Singapore.

    But you can do the following: Big Appe Buddy (is a service helping to by from US online stores) does helping for exchanges, too. I did buy my band there and asked for an exchange-service and they offered me an exchange.
    04-25-2015 01:52 PM
  16. joolz's Avatar
    Thanks bro. Am going to do this thru third party forwarder, Comgateway.
    Just find it irritating that a company like Microsoft will come up with a product that will spoil in 4 weeks and all I did was to run with it. Really disappointed. Hope they can find a way to solve this problem.
    04-28-2015 12:03 AM
  17. vikram156's Avatar
    dude is the band working in india . where have u brought it from . message me asap plzzzzzzzzzzzzzzzzz
    05-20-2015 07:19 AM
  18. joolz's Avatar
    I am in Singapore not sure about India. Shipped it from us via comgateway
    05-20-2015 07:57 AM
  19. rajesh joseph's Avatar
    ya it works fine
    06-27-2015 04:14 AM
  20. rajesh joseph's Avatar
    ya its working in india but not wit google playstore
    06-27-2015 04:19 AM
  21. polsats's Avatar
    I am also facing the same problem.
    does this band wont work without app?
    08-21-2015 04:43 AM
  22. Gauti Cool's Avatar
    1. install a vpn applcation
    2. go to settings flush cache for play store
    3. start play store dowmnload Microsoft health.
    RumoredNow likes this.
    11-27-2015 09:47 PM
47 12

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