1. c0wb0ycliche's Avatar
    For whatever reason, my Band is showing incoming calls but it only shows the phone numbe not the contact name. Is anyone else having this issue? If so, how did you resolve it? Thanks!
    11-01-2014 08:51 AM
  2. c0wb0ycliche's Avatar
    Well I have narrowed it down more specifically...

    If the phone screen is off, the Band shows the number. If the screen is on, it shows the name.

    Does no one else have this issue?

    Is anyone using the Band with an HTC One M8 with Windows and seeing their contact names for phone calls every time?
    11-03-2014 03:38 PM
  3. originalstarlite's Avatar
    Just got mine today and this was one of the first things I tested. You are right about the inconsistent data displayed when connected to a M8. Called my cell 7 times and got a name twice. Once with screen on and once with dot screen closed and off. But could not predictably repeat.
    11-07-2014 08:02 PM
  4. dorelse's Avatar
    I haven't dug into the issue like you have, but I have noticed that its usually just the number...good catch on the screen tie in...I'll test it.
    11-07-2014 09:46 PM
  5. originalstarlite's Avatar
    I believe it is a Bluetooth issue. If I have the Health App open, I can sometimes get the name ID. But even that is not consistent.
    I gave the app full permission to run without limitations, and removed all but maybe 3 others from the background. Still get the number most of the time.

    I repaired thinking that the first was not the best. Still no real progress. I call this a bug.
    11-08-2014 09:21 AM
  6. c0wb0ycliche's Avatar
    Well I'm glad I'm not the only one having this issue.

    If anyone finds a fix, please share.

    Hopefully an update fixes this!
    11-08-2014 11:47 AM
  7. c0wb0ycliche's Avatar
    There is a Microsoft answers thread here that you might want to "me too" and follow.

    http://answers.microsoft.com/en-us/w...9-0f0f166ef678

    Also, I noticed the band did show the name once when my phone was locked in my pocket yesterday, so it's apparently not related to screen... and just random.
    11-09-2014 09:34 AM
  8. slyronit's Avatar
    I have a Lumia 920 with Cyan and 8.1 Update and names have been showing up since day 1.

    Are you sure you don't have the same phone number stored under multiple names (even if they are linked together)?
    11-11-2014 09:29 AM
  9. c0wb0ycliche's Avatar
    I actually tried making a new contact without any linked connection, and it still usually showed the number. A common thread would seem to be that those with the issue are on Verizon.
    11-11-2014 05:47 PM
  10. slyronit's Avatar
    I actually tried making a new contact without any linked connection, and it still usually showed the number. A common thread would seem to be that those with the issue are on Verizon.
    So without Cyan?
    11-11-2014 09:50 PM
  11. mrshamoozoo's Avatar
    I have had zero issues with this and bought day one. Names have showed up and numbers have showed up if I don't have them stored in my phonebook. So weird! My band, thank god, has been working perfectly
    11-11-2014 11:49 PM
  12. c0wb0ycliche's Avatar
    So without Cyan?
    On an M8, so no Cyan, but ships with Update 1.
    11-12-2014 06:23 AM
  13. BADM0USE's Avatar
    No issues with Lumia 1520 with Preview for Developers installed on US region settings.
    11-13-2014 01:20 AM
  14. c0wb0ycliche's Avatar
    It seems to be a Verizon issue. Well, a band issue, but one that affects users on Verizon.
    11-15-2014 09:40 AM
  15. originalstarlite's Avatar
    It seems to be a Verizon issue. Well, a band issue, but one that affects users on Verizon.
    Yes, I too am on Verizon. So that probably means SOOL!
    11-15-2014 10:18 AM
  16. c0wb0ycliche's Avatar
    Not necessarily, since it seems to be multiple devices on Verizon, I'd imagine it's something with the band that needs fixing so wouldn't be reliant on Verizon pushing out a fix.
    11-15-2014 03:00 PM
  17. c0wb0ycliche's Avatar
    Maybe this app update today will fix things?
    11-18-2014 01:59 PM
  18. slyronit's Avatar
    Maybe this app update today will fix things?
    Did it?

    I think it has more to do with Verizon firmware rather than the band.
    11-19-2014 12:12 PM
  19. foofighter#AC's Avatar
    This has really been proven handy. I was washing my lunch container at work when the phone rang, the band vibrated and i was able to look to see who was calling without having to pull my phone out of my pocket. That's a PLUS for me
    11-19-2014 11:33 PM

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