1. Thorstenen's Avatar
    Since Thursday my band-workouts aren't synced to runkeeper any longer. Anyone experiencing the same problem?
    11-22-2014 06:37 AM
  2. eyecrispy's Avatar
    Same here
    11-22-2014 06:54 AM
  3. lostlogik's Avatar
    My runs haven't sync'd but my sleep has.
    11-22-2014 09:31 AM
  4. dbregman's Avatar
    I know Azure had a major outage last week that was supposedly affecting the band. I wonder if this could be why the sync is not working.
    11-22-2014 03:54 PM
  5. eyecrispy's Avatar
    I know Azure had a major outage last week that was supposedly affecting the band. I wonder if this could be why the sync is not working.
    What's Azure?

    I did a workout and a run today and neither were sucked into Runkeeper.
    11-22-2014 05:13 PM
  6. DiabloBlanco's Avatar
    It must be the azure thing. It hasn't synced MyFitnessPal since early Friday morning either
    11-22-2014 05:30 PM
  7. dbregman's Avatar
    Azure is the MS cloud platform.
    11-22-2014 11:52 PM
  8. shinsenai's Avatar
    Same here, nothing gets synched anymore since the Azure outage
    11-23-2014 09:59 AM
  9. Upstate Dunadan's Avatar
    Same here. No syncing to My Fitness Pal today. I also keep getting connection error messages sporadically when my App tries to refresh.
    11-23-2014 03:23 PM
  10. shinsenai's Avatar
    There is another thread in the forum where this is also discussed, but originally about with MyFitnessPal synch issues (http://forums.windowscentral.com/mic...d-syncing.html). This is what I posted there

    This is from RunKeeper @RKsupport on Twitter a few minutes ago:

    @shinsenai We have our systems team looking into the issue right now! We should have things up and running soon!

    I also got a tweet from @microsoftband asking whether it is working now, but no, for me it's not working yet
    11-24-2014 03:22 PM
  11. mfm77's Avatar
    I think Runkeeper sync is fixed. I just got my "congratulations!" for finishing my marathon yesterday, and the Band stats now appear in the Runkeeper app.
    Thorstenen likes this.
    11-24-2014 06:31 PM
  12. eyecrispy's Avatar
    I think Runkeeper sync is fixed. I just got my "congratulations!" for finishing my marathon yesterday, and the Band stats now appear in the Runkeeper app.
    Me too! I got a bunch of congratulations emails this evening.
    11-24-2014 09:47 PM
  13. shinsenai's Avatar
    Me too :-)
    11-25-2014 01:29 AM
  14. dbregman's Avatar
    I got a lot of updates from Runkeeper today, so I think sync is back.
    11-25-2014 08:01 PM
  15. shinsenai's Avatar
    Anybody having again this problem? For me the synchronization stopped again 3 or 4 days ago and it has not come back yet. No sleep tracking, no workouts, nothing. Tried to disconnect and reconnect several times, but it makes no difference. I get the feed in RunKeeper saying that I'm connected to MS Health, but that's all. No news from RunKeeper support on this.
    12-07-2014 12:40 PM
  16. Thorstenen's Avatar
    I've the same problem.
    12-07-2014 01:33 PM
  17. davidedesantis's Avatar
    Same here! Got my band on Thursday and synchronization never worked.
    12-10-2014 04:56 AM
  18. shinsenai's Avatar
    I got a message today from RunKeeper support saying that Microsoft has found a bug that was preventing synchronization with RunKeeper. Indeed synch restarted today, although data is still not complete. For example for sleep only total time and times woken are synchronized, not light and deep sleep times. And there is still no GPS data.
    12-18-2014 04:05 PM
  19. Nate Silver's Avatar
    I got a message today from RunKeeper support saying that Microsoft has found a bug that was preventing synchronization with RunKeeper. Indeed synch restarted today, although data is still not complete. For example for sleep only total time and times woken are synchronized, not light and deep sleep times. And there is still no GPS data.
    It certainly has been spotty at best, sometimes there's no sync, sometimes activities sync but not sleep. Hopefully this means that they've gotten it sorted out.
    12-18-2014 06:20 PM
  20. shinsenai's Avatar
    Actually the jury is still out. I have linked MS Health, Withings and MyFitnessPal to RunKeeper. This morning RunKeeper web site was down for several hours and today I have not received any feed from either MS Health or Withing into RunKeeper, but I have received feeds from MFP. Let's see tomorrow.
    12-19-2014 11:00 AM
  21. nyube's Avatar
    Ok, is it just me or this issue still exists. For some reason MS Health only syncs my Sleep and not my steps. Is there something I am doing wrong?
    04-03-2015 02:53 PM

Similar Threads

  1. Is it me or are there no more exciting news about WP?
    By Alij382 in forum Windows Phone 8.1
    Replies: 97
    Last Post: 04-01-2016, 04:28 PM
  2. Why do I see so many questions about alarm volume control?
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 11-30-2014, 07:06 PM
  3. Windows Phone will snatch biz No 2 spot from Android analyst
    By gMaesterUK in forum Windows Phone 8.1
    Replies: 15
    Last Post: 11-23-2014, 08:45 AM
  4. Why can't I access my account since the update?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-21-2014, 06:11 AM
  5. Why isn't my flight mode turning off?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-21-2014, 05:28 AM
LINK TO POST COPIED TO CLIPBOARD