1. mhc48's Avatar
    I've just changed phones (635>930) and my Band is not syncing, pairing or even showing up in my new phone. In Bluetooth settings on the phone I see two choices for Accessory, Zip X-201 and Flex (someone else nearby?) but not the Band.

    I've tried turning off my old phone and even deleting the Microsoft Health Application from it, but that hasn't helped.

    Do I have to unregister my Band and start all over?
    01-20-2015 02:03 PM
  2. Skippy07's Avatar
    Do I have to unregister my Band and start all over?
    Yes

    How to factory reset the Microsoft Band | Windows Central

    -Skippy
    01-20-2015 02:11 PM
  3. mhc48's Avatar
    Thanks, Skippy07. I guess it wasn't as bad as I thought it would be. All my prior runs and workouts are still on the App.
    01-20-2015 03:22 PM
  4. OberstDanjeje's Avatar
    I moved from L930 to L1520 without issue and without resetting the band or delete from the old phone.
    As far as I remenber I read that you could pair the Band with more then one phone
    01-21-2015 04:29 AM

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