1. Richard Cormier1's Avatar
    Does anyone know when the Band will be available in Canada and roughly the price? Thanks
    01-22-2015 07:21 PM
  2. Shawn Lukaschuk's Avatar
    Anyone using a US band in Canada? I heard that there are app restrictions. Any info appreciated.
    05-02-2015 12:17 PM
  3. EMitchell's Avatar
    Anyone using a US band in Canada? I heard that there are app restrictions. Any info appreciated.
    I will be using my US band in Canada next week, I don't expect any issues.
    05-02-2015 01:28 PM
  4. MrGoodSmith's Avatar
    Anyone using a US band in Canada? I heard that there are app restrictions. Any info appreciated.
    I drove from Toronto all the way to Buffalo NY today to pick up my Band order from Best Buy. The Band is working perfectly in Canada without any restrictions. Even Cortana on the Band is working, and my phone region is set to Canada.
    05-03-2015 09:52 PM
  5. vEEP pEEP's Avatar
    Interesting! I can't set Cortana to Canadian settings - otherwise it does not work.

    I am considering buying one from the US.

    Hey Cortana works for you?

    Thanks,

    Mr. V


    I drove from Toronto all the way to Buffalo NY today to pick up my Band order from Best Buy. The Band is working perfectly in Canada without any restrictions. Even Cortana on the Band is working, and my phone region is set to Canada.
    05-03-2015 10:08 PM
  6. MrGoodSmith's Avatar
    Hey Cortana works for you?
    No. Hey Cortana requires the US region.
    05-04-2015 05:04 AM
  7. stressds's Avatar
    Cortana and the Band do not require your phone to be set to the US Region to work. Microsoft Health requires the US Region to download and update the app, but to run and sync the app with your band, it can be set to the Canadian Region.

    The latest MS Health update (the one that changed the tile icon to a heart) allows your language settings to be set to English (Canada) as well so you can use the Alpha version of Cortana with your Band and your phone without issue. Previously, in order to sync to the MS Health app, you had to set your language to English (United States), but then Cortana wouldn't work if your region was set to Canada. That is no longer the case and everything works flawlessly.

    In short - only updating and downloading the actual MS Health app requires region switching to the US. Once you've updated, switch back to Canada.

    Edit - I have a 920, so Hey Cortana isn't possible, but the rest works.
    05-04-2015 08:15 AM
  8. anthonyng's Avatar
    Been using the the band just over a month in Vancouver, BC Canada. Get data collecting :D

    Had to switch to US region to download the health app once, but switched back to canada after and it's fine. Stuck with Cortana Alpha though :(
    05-04-2015 11:51 AM
  9. luv2skipow's Avatar
    I have had it in Calgary for about 3 weeks now.
    I have always set my region to US on my phone.
    No issues and working great!
    05-04-2015 12:14 PM
  10. MrGoodSmith's Avatar
    I don't think you need to have your phone region set to US to download the Microsoft Health app. My phone had always been set to Canada and I was able to find the app in the store and download it just fine. Even upgraded to the newer version. That was in the last week of April.
    anthonyng likes this.
    05-05-2015 07:16 PM
  11. anthonyng's Avatar
    I don't think you need to have your phone region set to US to download the Microsoft Health app. My phone had always been set to Canada and I was able to find the app in the store and download it just fine. Even upgraded to the newer version. That was in the last week of April.
    Good that they have fixed it since when I did it!
    05-05-2015 09:46 PM

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