cortana wont connect

[Jimw13UK]

Every time I try to use Cortana from my band it fails to connect to my phone it tells me. They are next to each other and everything else is syncing with no problems. Any clues or help would be great

 

[beeman68]

I know this may be a dumb question but does Cortana work ok on your phone? What phone do you have? I am in the UK and even with our Beta Cortana it works fine on my band, the phone is a 930.

Bee.

 

[Jimw13UK]

Hi

yes it works on my phone no problem.

My phone is a HTC 8X running WP8.1 - 8.10.14219.341

I'll keep trying but its a bit frustrating - everything else works great and its just this last thing

 

[Chris_Kez]

It can be hit or miss for me. I have no idea why. I'll sync it, I'll make sure Cortana is working on the phone, etc and at times it just doesn't work. Not often an issue, but enough to be annoying.

Even when it does work I find it a bit ponderous. They really need to make it snappier and less cumbersome. Press and hold... Listening.... Thinking... read/confirm... press button or swipe... speak or tap...

Basically, I want Hey Cortana on the Band.

 

[William Grafton1]

I think that's ultimately where MS will go with future builds.

 

[William Grafton1]

Sorry, also wanted to address the OP's question:

I've found that if my phone currently has poor reception or no wifi, then the Band will sometimes report that it cannot connect when it's more likely that Cortana, via my phone cannot connect to the Azure backend.

The other option is that you could have a Bluetooth connectivity issue. Have you ever used a hands-free device with your phone and used it to control Cortana? Were there any troubles with that?