1. gyhor's Avatar
    Hi,

    i have a windows phone (nokia 1020) and a microsoft band.
    Since the last week, the band dashboard (online) and microsoft health app is not working anymore :(
    I started a new outlook account and transfered my band to the new account (unregistered old account with "microsoft band sync" (windows desktop app) and register with new account)
    Syncing is fine and with the new account i can login to the dashboard. BUUT the health app is still logging in with my old account.

    So my question is: How do I change that login? I want that my phone and the app use a different account
    05-11-2015 09:51 AM
  2. Alexander Galvez's Avatar
    I don't think that's possible, but I could be wrong. I believe that the app uses the same Microsoft credentials that are stored in the phone.
    05-11-2015 10:43 AM
  3. gyhor's Avatar
    did someone tried a android emulator on windows desktop and than syncing?
    05-11-2015 11:05 AM
  4. poit57's Avatar
    I think you would be able to sync through a PC using the USB and log into a different account in the Band Sync app, but on the Windows Phone, the app automatically logs into the same account that the phone was set up on.
    05-11-2015 04:24 PM
  5. gyhor's Avatar
    thank you for your information...

    so I have to wait until microsoft releases a fix
    05-12-2015 01:59 AM

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