1. Windows Central Question's Avatar
    Connecting the band to the desktop. Getting the message "Your Microsoft Band is not connected - Please plug in your Band"

    It seems to be charging OK and the rest of the options work OK (Settings, About, Dashboard, My Profile).

    This started happening after downloading the latest Software update.

    Turned it off and back on, restarted the PC etc - no change

    Any ideas?
    07-18-2015 02:03 AM
  2. th34monk3ys's Avatar
    It has been like this for months, if you reset device you can connect but only 1 time
    07-18-2015 02:10 AM
  3. th34monk3ys's Avatar
    Under 240 build sync every time, this suggest to me there is win 10 code in there that 8 does not like
    07-26-2015 05:13 PM
  4. shaunydub's Avatar
    I had the same issue after a recent update, I rebooted it but didn't totally reset the device.
    For now I just sync with phone and charge via PC
    07-27-2015 11:31 AM

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