Why isn't my Microsoft Band receiving notifications?

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Windows Central Question

Microsoft Band not receiving notifications

Lately my Microsoft Band has been missing quite a number of notifications, from critical hubs such as Messaging or Email. The bluetooth always does show connected, and my phone is typically just mere feet away in my pocket or atop my desk, but it is beginning to be a gamble as to what comes through.

I've had the Band since January of 2015, and it had worked great until just a few months ago when this issue began to surface. My phone is a Lumia 1520 running WP8.1, so remains in the Microsoft sphere.

What could cause it to miss these notifications? I've powered off and on both the band and the phone on several occasions over the course of the last few months to troubleshoot, forgotten and re-paired the bluetooth, and have even factory reset the band as the latest attempt just last week. The issue continues to persist.

I hope I'm not the only one and that the resolution is something so simple that I'm overlooking.

Thank you for your help!
 

Likwidz

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Re: Microsoft Band not receiving notifications

I have been having similar issues with mine also for the last few weeks. I'll sometimes get a burst of synced notifications, most of the time I'm having to toggle Bluetooth to keep it synced. Not sure what's the deal
 

canujitsu

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Re: Microsoft Band not receiving notifications

OP here.

I've had the same burst of notifications. Happens sometimes when I receive or place a call, I've noticed (though may not be exclusively the trigger).
I love my band, but really wish it would work as it should. One of the major selling points for me was the ability to quickly screen incoming texts/emails/calls without needing to remove my phone from the pocket.
 

Likwidz

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I was gunna say MSFT is probably limiting time & resources and allocating more towards Band 2 when just this morning I stumbled across two articles saying they are going to stop production on Band 1 to start gearing up for the next gen version.
 

anthonyng

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it's just weird, I never get email notifications on my bad but I get it from some games, whatsapp, im+ pretty consistently. For sure not all things on my notifications on my phone are showing up on the band.
 

mikepalma

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Re: Microsoft Band not receiving notifications

Band 1 imho has been a flop. Poor long term durability and apps like OneDrive avail on Apple Watch and Android Wear, but not Band???? If Band 2 isn't huge improvement...goin to the darkside
 

Rich215

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Not everything works with the band and Win10 10166.

I had to unregister the band and wipe it...then uninstall Microsoft Health app and reinstall it. Now I get txt notifications at least with call notifications.
 

Likwidz

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Re: Microsoft Band not receiving notifications

The Band is primarily a "fitness wearable" and secondarily has some "smart watch functions". The Band meets every fitness necessity I need in fitness monitoring, with built in GPS, 24hr monitoring H/R, Step Counter, built-in workouts, etc. So for that reason, for me, the Band is a great success. The fact I can use Cortana, check and respond to messages, and check my calendar are all icing on the cake.
 

DeathMoJo

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Re: Microsoft Band not receiving notifications

The Band is primarily a "fitness wearable" and secondarily has some "smart watch functions". The Band meets every fitness necessity I need in fitness monitoring, with built in GPS, 24hr monitoring H/R, Step Counter, built-in workouts, etc. So for that reason, for me, the Band is a great success. The fact I can use Cortana, check and respond to messages, and check my calendar are all icing on the cake.


I agree with you here. I just hope in 6 months it works as well as it did on day one. Seems like am extreme swing on issues and reliability.

Right now I'm sold on Band 2 as long as its not a step backwards. I love all the stat tracking on the Microsoft Health app.
 

JPDVM2014

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My band had a period when I downgraded from Windows 10 mobile back to 8.1 where I wasn't reliably getting notifications. I'm not sure which step fixed it, but I unregistered it in the Health app, unpaired it from my phone, then re-paired/re-registered. It has been 3 weeks or so and I have had no problems since.
 

Bryan Trach

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Re: Microsoft Band not receiving notifications

Oh I thought you had an actual use case for having one drive on the band.

mikepalma is correct though. MS has brought Powerpoint, OneNote, and OneDrive functionality to the Apple Watch but nothing close to the MS Band. Even if functionality is basic, they're giving more love to the non internal product. If Band 2 doesn't get more love, then I'm switching to where the love is at. Either a Fitbit Charge HR V2 or Apple Watch 2.
 

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