1. echan's Avatar
    the last update pushed out to the band seems to have killed off the ability to send replies to text messages via Cortana.

    There's nothing wrong with the mic on my band because I can still push the action button and do the other usual things like ask what the weather forecast is and get a response just fine.

    When I try to reply to incoming text messages now, however it just tells me to wait a sec, seems to think about things and then comes back with an error message about not being able to hear anything and fails :(

    Anybody else having this problem and/or know how to fix it?

    I've tried power cycling the band, the phone and that doesn't seem to help with this issue.
    07-30-2015 04:49 PM
  2. Rod Iron's Avatar
    I tried it for the first time yesterday and got the reply you did.
    07-30-2015 05:15 PM
  3. Gary K's Avatar
    Was working when I was using Windows 8.1 but I have upgraded to Windows 10 build 10166 and it has stopped working .What windows are u using on your phone
    07-30-2015 05:58 PM
  4. AndyD14's Avatar
    The same thing happened to me. I'm still on 8.1 update.
    07-30-2015 06:50 PM
  5. echan's Avatar
    Was working when I was using Windows 8.1 but I have upgraded to Windows 10 build 10166 and it has stopped working .What windows are u using on your phone
    I'm on 8.1 DP.

    I did upgrade and try out the Win 10 build 10166 and believe it was working then, but reverted back to 8.1 and then reloaded the developer preview releases. I believe the Cortana reply capability was working under both releases up until that latest firmware update came along for the Microsoft band :(
    07-30-2015 07:43 PM
  6. Erik Novikoff's Avatar
    The Cortana voice recognition ability in the Windows 10 Mobile preview does not work (and has not worked). They are still working on the fix for it, but it has been lower priority at this point. Still not available on the latest build (10166).
    07-30-2015 08:01 PM
  7. echan's Avatar
    anybody know of a way to load an older version of the firmware and backrev this buggy release?
    07-31-2015 12:17 PM
  8. Rod Iron's Avatar
    I'm still on WP 8.1
    08-01-2015 02:14 PM
  9. Ian_Superfly's Avatar
    anybody know of a way to load an older version of the firmware and backrev this buggy release?
    Try a hard reset.
    Did solve many of my issues (still dont see whats so good but it WORKS)
    08-01-2015 03:22 PM
  10. echan's Avatar
    Try a hard reset.
    Did solve many of my issues (still dont see whats so good but it WORKS)
    just tried the reset and still doesn't work :(

    so Ian, your Cortana reply capability is still working on your band using firmware build version 10.3.3304.0 09 R?
    08-01-2015 08:56 PM
  11. Ian_Superfly's Avatar
    No, sorry. I live in Sweden and we don't even get Cortana here...
    I just tried to help you get the phone running better.
    08-02-2015 07:04 AM
  12. Erik Novikoff's Avatar
    I'm on 8.1 DP.

    I did upgrade and try out the Win 10 build 10166 and believe it was working then, but reverted back to 8.1 and then reloaded the developer preview releases. I believe the Cortana reply capability was working under both releases up until that latest firmware update came along for the Microsoft band :(
    Not sure why you are on 8.1 DP. I have just 8.1 install on another phone and Cortana works just fine when I bind to that phone instead of my Windows Mobile 10 phone (10166). Perhaps just try 8.1 before you do the DP and see if it works on that level, then go to DP and verify that its not working there. The DP may have the new code that they are trying out in 10 that is still buggy.
    08-03-2015 02:44 AM
  13. mikeadesign's Avatar
    I am having the same issue as well and seems to have stopped after the last band update. I am currently running phoneOS: 8.10.14219.341 and band version 10.3.3304.0
    08-11-2015 06:08 PM
  14. bittercold's Avatar
    just noticed this myself. Hard Reset no luck. Anything from MS on this?
    08-14-2015 12:15 PM
  15. frozenwaffles's Avatar
    i am having this problem too and have noticed it since the latest band firmware update. hopefully ms fix this soon, very annoying!
    08-14-2015 11:25 PM
  16. Tim Richards's Avatar
    I am seeing the same issue with my band. I have a L640 on AT&T running WP8.1. However with mine Cortana doesn't work at all.
    08-18-2015 11:02 AM
  17. Chris Randall's Avatar
    I'm also having the same problem. I was running Windows 10 but then reverted back to 8.1 and now I've noticed that I no longer have the small keyboard option and Cortana no longer works. I also use the band with an Android phone but even when I'm connected to my 1520 it doesn't give me the keyboard or Cortana option under text message replying.
    08-19-2015 12:04 PM
  18. NelsonF's Avatar
    Same with my Band. I can't reply to a text with Cortana. However, I can text with Cortana by saying "Text". However, I can reply to a text using the keyboard but who wants to use that on a daily basis. Using the health app, I reported the problem to Microsoft under "help and feedback". Hopefully they will have an update in the near future.
    08-21-2015 01:46 PM
  19. NelsonF's Avatar
    FYI. I received an update yesterday (8-23-15) to the Microsoft health app that seems to have corrected the MB's inability to respond to text via Cortana. I've tested it a number of times and it's working fine, albeit a bit slow. The Microsoft Health update is v1.3.10820.2. Finally.
    08-24-2015 08:15 AM
  20. Przemyslaw Pacocha's Avatar
    I'm on the wp10 beta version and it's supposed to work properly
    08-27-2015 11:24 AM
  21. echan's Avatar
    Well I went into a local MS Store today and put my AT&T sim into one of their Lumia 640 phones running 8.1 update 2. Paired my band up to that phone. Asked one of the store employees to send me a text message and everything worked fine when I dictated a response via Cortana. So that pretty much nails it for me...hmm might be dropping back down to 8.1 official from this 10.0.10512.1000 version :(
    09-08-2015 12:20 AM
  22. AMCooper63's Avatar
    MS Health update on 10/09/15 fixed the issue.
    Aaron_Jones likes this.
    10-11-2015 02:03 PM
  23. Aaron_Jones's Avatar
    I wonder if the issue has been taken care of for the OP.
    10-11-2015 02:39 PM
  24. echan's Avatar
    nope still doesn't work properly with the latest windows insider release as of today. in the meantime instead of going back and forth between windows mobile 8.1 and the preview releases of Windows mobile 10, I just picked up a second phone (lumia 640 from Best Buy for $69) to play with and test. it's much easier to test functionality now by just pairing the band with each phone to test functionality between the OS versions.
    10-11-2015 07:25 PM
  25. AMCooper63's Avatar
    Solved. You have to train the keyboard to get Cortana to show up for a text reply on the band. Silly, but it works.
    07-06-2016 04:10 PM

Similar Threads

  1. Replies: 10
    Last Post: 09-15-2015, 02:17 PM
  2. How can I uninstall the following apps
    By mj0 in forum Windows 10
    Replies: 9
    Last Post: 08-04-2015, 10:14 AM
  3. How to reset the App Store cache
    By WPCentral Question in forum Ask a Question
    Replies: 0
    Last Post: 07-30-2015, 04:44 PM
  4. The Logitech Options app updated to add Windows 10 support to its keyboards and mice
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-30-2015, 04:42 PM
  5. Cortana replies by entering search mode. Can it be set to activate voice only?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-30-2015, 04:32 PM
LINK TO POST COPIED TO CLIPBOARD