Didn't realize it until I'd logged into the MSHealth website but it's been a while since my Band sync'd. How when syncing, it keeps crapping out at the same point (as measured by the bar on my phone. Thanks
Check to see if it is paired in Bluetooth. U may need to shut it off and back on. Did you download the sync app to your puter too and turn on its Bluetooth and sync with Band?
Good to know, I keep the phone within 20 or so feet of me all the time so it stays paired and sends data every 30 minutes. The puter needs to be linked with the charge cord to transfer data to the program but it is also paired Bluetooth to it.
Just got done syncing my band after going 30 days without doing it, and it retained all the data. It took a couple syncs to get all of it transferred, but all 30 days of data is there.