1. Penecho's Avatar
    I ran into a problem with my band. It is fully charged, but when I take it off the charger it turns itself off after around 20-30 seconds :(

    Same happens when I start an "activity" like sleeping. It just vibrates and turns itself off... Anyone suggestions what can be done?
    09-26-2015 04:31 AM
  2. Nate Silver's Avatar
    You could try a factory reset, but chances are it needs to be replaced.
    09-26-2015 11:50 AM
  3. Likwidz's Avatar
    I had that problem. Returned it back to MSFT and got it replaced.
    09-26-2015 11:56 AM
  4. 11B1P's Avatar
    Mine has started intermittently turning itself off if I take it off the charger before it's completely charged.

    And I occasionally find it not charging.
    09-28-2015 09:19 PM
  5. omatic73's Avatar
    My band has begun to do this as well. Just recently in fact. Up until a couple of days ago, it worked just fine.
    09-29-2015 01:30 PM
  6. Daniela S's Avatar
    Same with my band.
    I sent it in and hope for help
    09-30-2015 08:44 AM
  7. phillyphan23's Avatar
    I've been dealing with the same issue for about a week. I can't see how multiple devices are seeing the same issue at the same time. Maybe a SW issue. I just pre-ordered a Band 2 so hopefully my current device will hold out a few more weeks.
    10-06-2015 10:15 PM

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