1. mikepalma's Avatar
    I went to the MS store few weeks ago and got sized as L. It arrived today and clearly too big. Anyone else have this issue?
    10-30-2015 02:47 PM
  2. B Hammer's Avatar
    Mine turned out to be the right size. Was it an employee in the store that sized you? Each individual prefers a different level of comfort; some like it tight while others like it loose. I tend to prefer fitting the size myself.

    Did you try using the sizing chart posted by Microsoft? I posted here in the forums about it. Download it, print it off, and wrap it around your wrist.
    taymur likes this.
    10-30-2015 03:18 PM
  3. mikepalma's Avatar
    Yes I used the downloaded sizer. At the MS store and they are confirming the Bands "run big". Probably best to actually try the diff sizes at the store, if anyone is gonna buy one, as opposed to the downloadable sizer.
    10-30-2015 03:51 PM
  4. captblaze's Avatar
    wouldn't be surprised if the online measuring tool was for gen 1... my wife had a small gen 1 which was tight, and her gen 2 small fits much better
    10-30-2015 03:57 PM
  5. Aaron_Jones's Avatar
    Sorry to hear that in a way... I was hoping that the sizes were a little bigger this go around. Glad to know that they are. I have the 1st gen and I had to make it fit. Im pleased to hear that they are bigger. Mine came today and no one was home to receive it. :(
    10-30-2015 03:58 PM
  6. jjmorgan64's Avatar
    My large v1 was in the absolute biggest setting, large v2 fits perfect, about 1/3 of the clap in
    Aaron_Jones likes this.
    10-30-2015 04:00 PM
  7. ajj3085's Avatar
    I went to the MS store few weeks ago and got sized as L. It arrived today and clearly too big. Anyone else have this issue?
    Ya i was worried large would be too small, but i can actually get to the smallest setting on it. large is right for me, but that paper printout made me think it'd he too small when just the opposite was true.
    10-30-2015 06:19 PM
  8. lfanb's Avatar
    I ordered a medium, as that's what I had in Band 1, and the instructions said to order up if you're on the verge b/n the two, but the medium is too big. I think I'll go to the store and try and probably exchange it for a small.
    10-30-2015 06:23 PM
  9. mikepalma's Avatar
    Argh, MS store sold out of mediums, maybe Monday...although they were cool and said I can use the large all weekend and they will still trade. On a positive note, there are "sold out"!!
    10-30-2015 06:37 PM
  10. Bkr11's Avatar
    My V1 large was a perfect size - could be really snug on tightest setting. With V2 the tightest setting is almost perfect but might be a smidge loose at times. My concern is how it does when jogging/biking/etc and if there will be too much play on the wrist for the sensors be be accurate. On the flip side, I can get a minor indent on my inner wrist from the sensor, so it isn't dangling loose...

    I guess I'll find out this weekend.
    10-30-2015 07:59 PM
  11. ScottyKnox's Avatar
    My V1 large was a perfect size - could be really snug on tightest setting. With V2 the tightest setting is almost perfect but might be a smidge loose at times. My concern is how it does when jogging/biking/etc and if there will be too much play on the wrist for the sensors be be accurate. On the flip side, I can get a minor indent on my inner wrist from the sensor, so it isn't dangling loose...

    I guess I'll find out this weekend.
    I am exactly the same, I wore my Band 1 a couple clicks from tightest setting. Now with the Band 2 Large I wear it on the tightest setting and it feels good. A run tomorrow will give it the true test to see if it is tight enough.
    10-30-2015 08:11 PM
  12. lolguy's Avatar
    I have a Large Band 1 but large in Band 2 is clearly too big. Comfy on smallest setting. I'd rather have a couple clicks past comfy. Off to the MS Store tomorrow and try to swap for a medium.
    10-30-2015 08:40 PM
  13. rsmin's Avatar
    I am beginning to believe I ordered large by mistake. I used the sizing guide on Microsoft website when ordering and was in between medium and large. The sizing guide said if your in the middle between two sizes use the larger size. But after reading in this forum and reviews on YouTube I bet I am going to have to return it. Mine is not coming in till Monday, so will have to wait a while to see. First band for me so no previous reference.

    Posted via the Windows Central App for Android
    10-31-2015 09:16 AM
  14. Kevin Harvell's Avatar
    I'm glad I went and tried Band 2 on. Was able to go with a medium this time around instead of a large. Clasp is about in the middle for me.

    Via the Windows Central app on the Nexus 6
    10-31-2015 09:25 AM
  15. B Hammer's Avatar
    The Band 2 is bigger than Band 1. Luckily for me, I wear a medium for both Bands.

    Keep in mind that while exercising your wrist will expand in size; so, don't go with a smaller size if you barely fit into it.
    10-31-2015 09:33 AM
  16. cvflowe's Avatar
    I am exactly the same, I wore my Band 1 a couple clicks from tightest setting. Now with the Band 2 Large I wear it on the tightest setting and it feels good. A run tomorrow will give it the true test to see if it is tight enough.
    I have this problem as well. I will test it to see if it's too loose.

    Posted via the Windows Central App for Android
    10-31-2015 12:16 PM
  17. ScottyKnox's Avatar
    Did a 3 mile run this am. Band felt good, actually loosened it a click. Also stopped by the MS store to try on a Medium. I could wear the medium, but it is well over halfway down the clasp track. The Large only give me a couple clicks to play with on its tightest settings, but it looks and feels better than the medium. I am sticking with the large.
    10-31-2015 01:17 PM
  18. Hoekie's Avatar
    Did a 3 mile run
    And what is your wrist circumference?
    10-31-2015 05:48 PM
  19. DroidUser42's Avatar
    Now that the store has all 3 sizes. I can say that I'm still a medium - however the B2 maybe 2-3 clicks larger. (I have to go that much tighter.)

    I normally wear my B1 medium in the middle, but can tighten it a bit. I can just barely get a B2 small on me. A B2 large seems to fit at the smallest setting but still a bit loose. So the medium seems about right, just a little different setting.
    10-31-2015 08:38 PM
  20. ScottyKnox's Avatar
    And what is your wrist circumference?
    Approx. 7.2 inches (185mm)
    Hoekie likes this.
    10-31-2015 11:06 PM
  21. jedge's Avatar
    I wore my Large Band 1 at the tightest setting and it was perfect. I ordered the Large Band 2 and at the tightest setting it's too loose. Maybe it's because of the shape more than the size, but it slips down over my wrist bones easily, which causes problems.

    Returning it for a medium.
    11-01-2015 01:26 AM
  22. Snapperlicious's Avatar
    I downloaded and printed the paper fitting sheet, and it showed I was right in the middle of a medium. I would say it was pretty accurate for me, since my clasp is pretty close to the middle. With that said, the range of adjustment on the clasp seems larger than what the piece of paper shows, so it may be less accurate if you are near the edge of the size range.
    11-01-2015 04:07 AM

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