1. Windows Central Question's Avatar
    I have worn my band for two days and noticed that on the bottom of the screen it appears that a sealant or gasket is coming out
    11-02-2015 10:03 AM
  2. RumoredNow's Avatar
    Are you near a physical Microsoft Store? Have you contacted the retailer?


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
  3. RumoredNow's Avatar
    Are you near a physical Microsoft Store? Have you contacted the retailer?


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    11-02-2015 10:38 AM
  4. ludesleep's Avatar
    I have worn my band for two days and noticed that on the bottom of the screen it appears that a sealant or gasket is coming out
    Post pictures because I'm interested to know what to look for. Take it back for an exchange for sure though.
    RumoredNow likes this.
    11-02-2015 10:40 AM
  5. RumoredNow's Avatar
    Post pictures
    Guests can't attach pics...
    11-02-2015 10:44 AM
  6. thejoelmiller's Avatar
    I am having the same issue, I noticed it about a week ago under the screen directly above the power button. These are the best pictures I have at the moment.
    wp_20151210_14_35_03_pro.jpgwp_20151210_14_35_12_pro.jpg

    If you enlarge the image the thin black band beneath the lower edge of the screen should be visible. Notice how the center above the power button is noticeably jagged.

    I assume this is a manufacturing defect as I have not exposed the band to extreme temperatures or humidity, or done anything that should have caused this. Hopefully it will be covered under the manufacturers warranty...
    12-10-2015 03:07 PM

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