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  1. indiW's Avatar
    My phone says I have taken 9000+ steps however my band says it's only 6000+
    My assumption was that phone and the band communicate with each other and band fills the gap using phone step count??
    I am using Samsung note 4.

    Posted via the Windows Central App for Android
    Attached Thumbnails screenshot_2015-12-29-15-33-58.jpg  
    12-29-2015 09:42 AM
  2. indiW's Avatar
    Phone screen shot

    Posted via the Windows Central App for Android
    Attached Thumbnails 2015-12-29-15.35.56.jpg  
    12-29-2015 09:55 AM
  3. devbent's Avatar
    Hi indiW,

    The Microsoft Health app can use steps from your phone, to enable this go to the Health app and in the side menu select My Phone. You can then enable Motion settings.
    RumoredNow likes this.
    12-29-2015 07:58 PM
  4. DroidUser42's Avatar
    My assumption was that phone and the band communicate with each other and band fills the gap using phone step count??
    My assumption is that they phone fills in the gaps from the band with it's own data. But the Band is not updated with the total. The Band remains with only what it counted.
    12-29-2015 11:15 PM
  5. Captain_Eric's Avatar
    Hi indiW,

    The Microsoft Health app can use steps from your phone, to enable this go to the Health app and in the side menu select My Phone. You can then enable Motion settings.
    Hey devbent. Thanks for chiming in.

    Certainly it doesn't double count, does it? And assuming not, how does it avoid double counting steps from phone v from Band.

    Is it not odd that the OP had such a huge difference, 9,000 v 6,000? And if not, what do think might be going there ?
    12-29-2015 11:31 PM
  6. indiW's Avatar
    Thanks so much for your reply and it's a privilege to have someone from the development team. In fact in my opinion there should be few other guys representing other segments of the development team here too as this is the best way to improve this cool device.
    Answer to your question, Yes I have enabled this, I did it on the very first of getting the device.
    Only defence for the band in this instance is, I accumulated those steps during a Xmas party, pumped up with alcohol I was on the dance floor and phone was in my pocket and band was on the wrist.
    I am almost sure that particular function is not working (at least in my band) because I have seen this kind of big gaps before.
    Again, thanks for the reply.

    Posted via the Windows Central App for Android
    Captain_Eric likes this.
    12-30-2015 12:17 AM
  7. indiW's Avatar
    I just double checked, it is definitely on

    Posted via the Windows Central App for Android
    Attached Thumbnails screenshot_2015-12-30-06-21-04.jpg  
    12-30-2015 12:22 AM
  8. DroidUser42's Avatar
    According to the verbiage I read in the app some time ago - the phone is only supposed to fill in when the Band doesn't. But I never learned the criteria of when the Band is and isn't in play. I assume the idea is to track steps while the Band is off being recharged.
    12-30-2015 01:59 PM
  9. devbent's Avatar
    Thanks so much for your reply and it's a privilege to have someone from the development team. In fact in my opinion there should be few other guys representing other segments of the development team here too as this is the best way to improve this cool device.
    Depending on the forum we have varying levels of coverage. Right now I'm the only one on Windows Central. :)

    Answer to your question, Yes I have enabled this, I did it on the very first of getting the device.
    Only defence for the band in this instance is, I accumulated those steps during a Xmas party, pumped up with alcohol I was on the dance floor and phone was in my pocket and band was on the wrist.
    I am almost sure that particular function is not working (at least in my band) because I have seen this kind of big gaps before.
    Again, thanks for the reply.

    Posted via the Windows Central App for Android
    Unfortunately the phone dev team is out on holiday right now, and my team is responsible solely for the UI on the band, so I cannot give you a good answer as to how one wins out over the other. I do know that if the band is not being worn and the phone is being walked around with that that we switch over to using the phone (not applicable to your case), but I do not know what the full set of rules are.

    Ultimately the goal of this feature is to give you credit for everything that you do. Aside from a shoe based step counter (and assuming you don't tap your feet!), no one device is going to be perfect for all scenarios, and having worked on this for three years I know how to trick every device on the market!

    Using sensors mounted in two different physical locations we can get you better results than just one location, thus the support for using your phone's step data.

    No real good answer here, sorry. I'll re-ask the phone team when they come back what their logic is so next time this comes up I'll have a better response. :)
    Last edited by devbent; 12-31-2015 at 06:59 PM.
    12-30-2015 04:58 PM

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