09-29-2016 07:23 AM
28 12
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  1. LarsCor's Avatar
    Yesterday, my band 2 was updated with the latest firmware. Seems Cortana wont connect after that. Not sure about other notifications. Already tried rebooting phone, band and even unregistered and reconnected Band 2. Didnt help. Anyone else having the same issues?
    02-03-2016 11:29 AM
  2. DeNachtwacht's Avatar
    I just checked it, mine worked fine. Which OS are you using on your phone?
    02-03-2016 11:57 AM
  3. LarsCor's Avatar
    Windows 10, on Lumia 950 XL
    02-03-2016 12:25 PM
  4. DeNachtwacht's Avatar
    Lumia 925, WP8.1.
    So maybe it's a bug concerning W10m
    02-03-2016 12:42 PM
  5. KrayMat's Avatar
    Same here... no Cortana, no notifications. Might try a band hard reset tonight but what a PITA.
    Lumia 930. W10m
    02-03-2016 02:07 PM
  6. jariga's Avatar
    Same here - Band 2 and Lumia 950
    02-03-2016 06:49 PM
  7. sluggish_user's Avatar
    The same here, LUMIA 950XL
    02-03-2016 09:15 PM
  8. indylux's Avatar
    Same issue for me. Lumia 950XL and Band 2
    02-03-2016 11:18 PM
  9. KrayMat's Avatar
    Got notifications back last night. Uninstalled MS health app, soft reset phone, reinstalled and it is now working. What's weird is I did that the day before but i also unpaired from bluetooth and it did not work.
    02-04-2016 07:27 AM
  10. naon999's Avatar
    Same problem here. Windows Phone 730 - 8.1 Denim - Band 2 :/ uninstalling the app was not solving the problem...
    02-04-2016 08:16 AM
  11. rhensley827's Avatar
    I have the same problem. I randomly get notifications, but Cortana doesn't work at all. if I reset my phone Cortana may work once, but then she stops. Windows 10, Lumia Icon.
    02-04-2016 08:29 AM
  12. LarsCor's Avatar
    Okay, so I reainstalled the Microsoft Helath app and now it seems to work again. Notifications were working all the time though.
    02-04-2016 03:20 PM
  13. uselessrobot's Avatar
    I had my Band working nicely with the phone for a good month and a half, after having done a hard reset of the phone. I thought connectivity issues were a thing of the past. This update has just screwed that all up.

    I'm also noticing that the number of steps listed in the Health app doesn't match what I see on my Band. It's short by about 50 steps. I'm guessing it's related to motion having been turned on automatically with this update, but even with it off it isn't syncing properly.

    Frustrating to say the least.
    02-04-2016 04:02 PM
  14. DroidUser42's Avatar
    In another thread, it was noted that a MS pushed a new version of the MS Health app a day after the prior release. So I'd double-check that you really have the latest version of the app.
    02-04-2016 06:39 PM
  15. queentut16's Avatar
    If you were able to connect (consistently) to Cortana & the keyboard previously on W10m you were very, very lucky. It's been a persistent issue through all builds, firmware, and MS Health versions. It's not fixed as of .71. I keep hoping .. maybe next build.

    And auto-enabling motion data on the latest MS Health update is lame. I had to go into the Motion settings and toggle things off there before the toggle option through the app became available.
    02-04-2016 07:01 PM
  16. devbent's Avatar
    Hi everyone,

    Fixes are on the way for Cortana, but until then try the work around of manually starting up the Health app. Also try toggling Bluetooth off/on on your phone.
    02-04-2016 08:14 PM
  17. uselessrobot's Avatar
    I got my Band working properly with my 950 last night. Restarting both devices didn't work, nor did deleting the Bluetooth profile. I saw that someone here recommended deleting and reinstalling the Health app. That's what I did and it did the trick.

    I just checked again now and it seems to still be working fine; I was able to access Cortana and get a response from her.
    02-05-2016 08:51 AM
  18. MirthRock's Avatar
    Hi everyone,

    Fixes are on the way for Cortana, but until then try the work around of manually starting up the Health app. Also try toggling Bluetooth off/on on your phone.
    Not to be a jerk, but the Cortana fixes have been touted in past updates for the Band 2 as well as Insider Preview builds of Win 10 Mobile and yet it hasn't actually been fixed. Please please please try to fix it this time. Its one of the main reasons I bought the band, and I'm "this" close to returning it.
    02-05-2016 09:29 AM
  19. rhensley827's Avatar
    I deleted the Microsoft Health app and re-installed it. Cortana worked great for about an hour. Then something randomly happens and it stops working and begins to say "make sure Bluetooth is connected and your phone is close by" WTF?!
    Jiri Dvorak likes this.
    02-05-2016 03:06 PM
  20. peashooter14's Avatar
    Hi everyone,

    Fixes are on the way for Cortana, but until then try the work around of manually starting up the Health app. Also try toggling Bluetooth off/on on your phone.
    Fix Cortana launching an app on the phone when called from the band. The phone launches the app but it hangs on launching lumia 950XL
    02-05-2016 07:58 PM
  21. Paul Einarson's Avatar
    Not to be a jerk, but the Cortana fixes have been touted in past updates for the Band 2 as well as Insider Preview builds of Win 10 Mobile and yet it hasn't actually been fixed. Please please please try to fix it this time. Its one of the main reasons I bought the band, and I'm "this" close to returning it.
    09-10-2016 11:52 AM
  22. Paul Einarson's Avatar
    .

    Just adding my agreement. This issue is driving me crazy. It's the inconsistency as much as anything.

    There is an apparent correlation with connecting and receiving texts via Cortana in my car. Worked fine with windows mobile 8.x but has been an issue since windows 10 upgrade.

    This should just plain work consistently.
    09-10-2016 11:56 AM
  23. Jiri Dvorak's Avatar
    That's exactly my problem. I have 14393.189.
    09-19-2016 03:12 PM
  24. dacarter77's Avatar
    Same problem here, started after .189 was installed
    09-25-2016 10:45 PM
  25. Mattman86's Avatar
    http://forums.windowscentral.com/mic...xperiment.html

    I followed the advice in the first post of the thread I linked above. Going on a couple days now of near flawless operation.

    The advice is to set Microsoft Band to 'Always allowed in background' in Battery Settings. I also set the same for Cortana and Weather which seems to have fixed other issues I've been having.
    09-26-2016 01:02 PM
28 12

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