05-15-2016 01:06 AM
26 12
tools
  1. peashooter14's Avatar
    Windows 10 Mobile build 14283 is a dud, don't download it from the fast ring. Band Syncing will fail.
    03-10-2016 03:37 PM
  2. Ken Nye's Avatar
    doesnt this say you can reset and get it working again?

    If you have a Microsoft Band 1 or 2 paired to your phone, it will no longer sync after updating to this build due to a system API failure that occurs after the update. If you want to get your Band syncing with your phone again – you can temporarily change the language of your phone as a short term workaround until we release a fix. Additionally, you can also choose to reset your phone to get out of this state – however you may experience this update issue again with the next build until we fix this issue. This issue may also impact Skype video and audio calls
    Luta Dacian likes this.
    03-10-2016 04:31 PM
  3. shinsenai's Avatar
    Has anybody tried to "temporarily change the language"? What does it mean? Change to any language? And what happens when you change back? Does it stop syncing?

    Thx.
    03-10-2016 05:59 PM
  4. vincentw56's Avatar
    I changed the language and was able to get the new firmware update on my band. But as soon as I changed the language back, I lost syncing.
    03-10-2016 06:06 PM
  5. Ken Nye's Avatar
    I reset my phone and the band is now syncing. I usually reset my phone after a new build anyway, so no big deal for me.
    03-10-2016 06:55 PM
  6. zei20t's Avatar
    I reset my phone and the band is now syncing. I usually reset my phone after a new build anyway, so no big deal for me.
    same, appears to be working fine!

    with decent backup/restore processes, its not hugely difficult to reset on each build.
    03-10-2016 08:14 PM
  7. Brian McMahon's Avatar
    Changed my phone language to french and syncs perfectly again. Apart from Cortana everything works.
    Last edited by Brian McMahon; 03-11-2016 at 07:18 AM.
    03-11-2016 07:08 AM
  8. garyhartaz's Avatar
    I reset my phone and the band is now syncing. I usually reset my phone after a new build anyway, so no big deal for me.
    What type of reset? Power and volume down?
    03-11-2016 07:21 AM
  9. evdel's Avatar
    changing the language does not solve it in my configurtion.
    not the region/language etc.. both on band and mobile.
    The band sees a pairing and so does the BT connection. Only the health app does not see the pairing it seems.
    (btw: tried uninstalling heath. reset band, change language on vand and phone etc.. etc..)
    03-11-2016 11:18 AM
  10. vincentw56's Avatar
    What type of reset? Power and volume down?
    Hard reset, which erases everything and sets the phone back to "factory".
    03-11-2016 11:32 AM
  11. darth furious's Avatar
    Changed my phone language to french and syncs perfectly again. Apart from Cortana everything works.
    Changed mine to English (UK) and it works for me. Unfortunately the time changed to 24 hour after so it was 15:30 when I did it. I turned off 24 hour time and now it says 08:44am instead of 8:44am now
    03-11-2016 11:44 AM
  12. Eddie Mendoza's Avatar
    Yeah once I reset the phone and loaded a backup its syncing fine !
    03-11-2016 12:01 PM
  13. Eddie Mendoza's Avatar
    It actually almost seems to sync faster and the keyboard works better too
    03-11-2016 12:11 PM
  14. jlangner's Avatar
    Posted this somewhere else. Just download desk top sync app and everytime you plug your band to your pc to charge...it syncs, checks for updates, etc. Don't know why in the hell Gabe posted switching languages, etc when this is so much easier and not really a work around..lol

    Download Microsoft Band Sync app for Windows from Official Microsoft Download Center
    03-11-2016 01:27 PM
  15. darth furious's Avatar
    Posted this somewhere else. Just download desk top sync app and everytime you plug your band to your pc to charge...it syncs, checks for updates, etc. Don't know why in the hell Gabe posted switching languages, etc when this is so much easier and not really a work around..lol

    Download Microsoft Band Sync app for Windows from Official Microsoft Download Center
    That would be useful for some. I use my personal computer once a week and don't bring my cable to my work computer. Syncing my phone is much easier and I like to see how I sleep each night or after each run. I don't mind changing my language to English (UK) until the next release build fixes it.
    03-11-2016 02:39 PM
  16. jlangner's Avatar
    That would be useful for some. I use my personal computer once a week and don't bring my cable to my work computer. Syncing my phone is much easier and I like to see how I sleep each night or after each run. I don't mind changing my language to English (UK) until the next release build fixes it.
    Well hopefully this fixed within a week or 2 but I charge mine every evening on my pc before bed so I can track sleep, etc. I dont need cable for work if I charge at night and I dont run while at work so works for me.
    03-11-2016 04:00 PM
  17. Ryujingt3's Avatar
    I had this issue too. I changed the phone language and it works fine now, except for displaying time in 24 hours bit that is fine.
    03-11-2016 11:00 PM
  18. Gregg Le Blanc's Avatar
    I wish I'd found this post before I factory reset my Band 2 today...
    I was able to change my language to English (Canadian), reboot, re-pair and it almost worked flawlessly (during pairing, it needed to retry).

    Oh well... I can now learn the subtleties of a foreign tongue, eh?
    03-12-2016 12:26 AM
  19. Krystianpants's Avatar
    doesnt this say you can reset and get it working again?

    If you have a Microsoft Band 1 or 2 paired to your phone, it will no longer sync after updating to this build due to a system API failure that occurs after the update. If you want to get your Band syncing with your phone again – you can temporarily change the language of your phone as a short term workaround until we release a fix. Additionally, you can also choose to reset your phone to get out of this state – however you may experience this update issue again with the next build until we fix this issue. This issue may also impact Skype video and audio calls
    It's sad people don't read the known issues and just upgrade and complain. It's right in their blog post. It's on every windows blog site. Hehe.
    Zulfigar likes this.
    03-12-2016 08:59 AM
  20. beman39's Avatar
    I wish I'd found this post before I factory reset my Band 2 today...
    I was able to change my language to English (Canadian), reboot, re-pair and it almost worked flawlessly (during pairing, it needed to retry).

    Oh well... I can now learn the subtleties of a foreign tongue, eh?
    well changing the language does not work for me, and sorry but I will not reset my phone and spend another hour setting it up even if I back it up as I will still have to settle things and install things to get it back to where I had it before.... when you release updates they shouldn't break things even if they are beta release... the idea is to improve not break things...
    03-12-2016 11:14 AM
  21. peashooter14's Avatar
    It's sad people don't read the known issues and just upgrade and complain. It's right in their blog post. It's on every windows blog site. Hehe.
    Stop with the...."ITS on every blog site.." Any developer worth anything could have easily put the release notes into the windows insider application. How hard would it be to push down updates to the windows insider application or even a toast notification to the phone with the release features, and known bugs. WEAK MSFT....WEAK
    03-14-2016 10:51 AM
  22. Krystianpants's Avatar
    Stop with the...."ITS on every blog site.." Any developer worth anything could have easily put the release notes into the windows insider application. How hard would it be to push down updates to the windows insider application or even a toast notification to the phone with the release features, and known bugs. WEAK MSFT....WEAK
    Part of the insider program is being in a community where information is often relayed to users. You already accepted that things will break by joining it. Anyone with a logical thought process will know to look into an update before doing it, especially since it's in development and not a stable branch. There's also a LINK to the post that talks about the update right in the update screen that shows the issues. I mean do you want them to go to your house and update it for you and make you breakfast too?

    Don't get angry at MS for your own inadequacies. I knew what I was putting on my phone before I put it on. It's not an official update. You have to go out of your way to do it.
    zei20t likes this.
    03-14-2016 11:15 AM
  23. zei20t's Avatar
    not to mention there are post on this forum listing what is fixed and broken.

    a quick search before upgrading might be prudent in the future.

    also, in the insider app, do you read all the text before you hit 'accept'? perhaps read it
    03-14-2016 05:27 PM
  24. andrewstuart's Avatar
    doesnt this say you can reset and get it working again?

    If you have a Microsoft Band 1 or 2 paired to your phone, it will no longer sync after updating to this build due to a system API failure that occurs after the update. If you want to get your Band syncing with your phone again – you can temporarily change the language of your phone as a short term workaround until we release a fix. Additionally, you can also choose to reset your phone to get out of this state – however you may experience this update issue again with the next build until we fix this issue. This issue may also impact Skype video and audio calls
    OMG! I thought I was going nuts! This drove me insane... I did every work around until I finally relented and factory reset, which did the trick. Phew!
    03-15-2016 09:07 PM
  25. Gary Glanz's Avatar
    Find the post above with the link to the Sync app. Fixes the problem.
    05-15-2016 01:02 AM
26 12

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