1. Callum_Smith's Avatar
    So my windows phone wont connect at all after the last few updates... Is this still an issue everyone is experiencing or just me?
    Tried uninstalling the app and resetting both phone and band.
    04-03-2016 06:30 AM
  2. RKOemerY's Avatar
    I'm having the same problem I just bought a band 2 and I can't get it to pair with my Lumia 830 windows 10 .164, what phone and build do you have?
    04-03-2016 07:44 AM
  3. Alroy Swain's Avatar
    the last Health update killed it for me, no pairing. any solutions?
    04-04-2016 05:56 AM
  4. oufc_gav's Avatar
    Are you using Insider builds? If so the known error release notes for the last couple of builds say:
    After updating to the most recent builds from our Development Branch, a system API failure occurs after the update that causes the Microsoft Band 1 or 2 to have sync issues. To get out of this bad state, you can reset your phone on this build, re-pair your Microsoft Band, and syncing should work again.
    Alroy Swain likes this.
    04-04-2016 07:24 AM
  5. Alroy Swain's Avatar
    I changed my insider settings to Production before the update that messed up the Band sync, but just checked the About setting and I'm on Redstone! How did that happen?! anyhow, rolling back to Threshold now... thanks for your response!
    04-04-2016 07:31 AM

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