1. marchius's Avatar
    Does anybody has same problem now: neither Android app nor online page can retrieve the data for steps and calories. The rest is shown. When trying to open calories and steps on web I get message:
    fireshot-capture-2-microsoft-health-i-home-https___dashboard.microsofthealth.com_-_.png
    tried Chrome and Firefox. Started yesterday....

    On android apop, something similar is shown...
    09-15-2016 02:22 AM
  2. Chintan Gohel's Avatar
    it might be a local server issue, give it a day or two
    09-15-2016 05:16 AM
  3. marchius's Avatar
    Still not working. For anybody else? Should I try asking somewhere to be fixed?
    09-19-2016 03:39 AM
  4. DroidUser42's Avatar
    Working fine for me on Android - but I noticed you called it "MS Health". The app is called "MS Band" now. Did you update? Maybe that's the issue.
    09-19-2016 02:58 PM
  5. marchius's Avatar
    No, I am using old version in order to be able to count steps with phone (newer app's do not work with phone step counting any more)...
    It might be this with phone app as you suggest, but why the web app (via normal computer) does not get the data...?
    09-20-2016 11:36 AM
  6. DroidUser42's Avatar
    but why the web app (via normal computer) does not get the data...?
    Sounds like something got messed up with your data. I'd start looking for a support contact.
    09-20-2016 02:38 PM
  7. marchius's Avatar
    Today it start working without me doing anything...
    Thanks!
    Chintan Gohel likes this.
    09-21-2016 08:57 AM

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