1. DroidUser42's Avatar
    I've been a happy Band user since it first came out. But starting a week ago, Microsoft Band (formerly Microsoft Health) crashes upon opening on my Android device. I've tried clearing data, uninstalling, reboot, reinstalling, re-pairing - no joy.

    The problem started a little over a week ago on the prior version of Band and continues with the current version. It crashes even if I have my phone set to airplane mode, so I don't think it a problem with the data in the backend servers or the Band itself. I'm baffled as to what might have changed. I only allow a few apps to auto-update.

    I'm not seeing the group blow up with others experiencing the problem. I went to the MS store and probably ran into the only other person who has experienced this. His advice is to wait for a update. But I'd like to hear from anyone else experiencing this or how they've fixed it.
    11-22-2016 02:18 PM
  2. Albatross2's Avatar
    I'm running the band app on a Nexus 5x (with Nougat). No issues for me. Good luck with your problem.
    11-22-2016 03:53 PM
  3. DroidUser42's Avatar
    Well, I seemed to have solved my problem by taking advantage of a Black Friday special (60% off) to upgrade to the Pixel.

    Although, it's not problem free. I get stuck at "We're logging you in to your Microsoft account..." if I try to "backspace" too far. But it's already in my account since it's able to retrieve my history from before I got the phone. But I guess that's what I get for being on the cutting edge with Android 7.1.
    11-26-2016 01:49 AM

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