06-24-2019 10:16 PM
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  1. doubleodon's Avatar
    A question about your experience with the Galaxy watch.. if I may....
    How reliable have you found the alarm features?
    I need a band or watch that is super reliable for alarm timing.
    I have had less than stellar experience with alarm apps on my android phones (All Samsung Notes), especially as the O/S has become more locked down.

    Refund:
    I noticed an email from Microsoft on 4/26, but had the same concerns about a spear-phishing attack as has been expressed here.
    Thanks to everyone on this thread for allaying those fears.
    Payment info submitted.

    Like many others, I had gone through a couple of Band 1's, and a couple of Band 2's.
    I have been back on my original Band 1 for about a year... but am now looking for a replacement.
    04-27-2019 04:26 PM
  2. jfreiman's Avatar
    A question about your experience with the Galaxy watch.. if I may....
    How reliable have you found the alarm features?
    I need a band or watch that is super reliable for alarm timing.
    I have had less than stellar experience with alarm apps on my android phones (All Samsung Notes), especially as the O/S has become more locked down.
    I have not used my Watch Active for Alarms... There is an Alarm widget on my Active by default -- so it is a core element of the watch's Tizen OS.

    The only reliablility issue I have experienced with my Active is that it's sleep monitoring and/or tracking isn't as reliable as I would like -- ok, it can be pretty bad at times. The Active shows that I slept for 2.4 hours, then "not asleep" for another couple or few hours adn then shows me sleeping again for a few more hours.

    So while I have spept ~8hrs the watch shows that I slept 2.4hrs + 3hrs = 5.4hrs total when it should report 8.
    04-27-2019 05:20 PM
  3. robthehermit's Avatar
    Received £150 from MS yesterday :)
    05-03-2019 11:48 AM
  4. kdk24z's Avatar
    Hmm, I was an "active user" of my Band 2 and I still have not received an email from Microsoft about a refund. Bummed.
    06-24-2019 09:34 PM
  5. kdk24z's Avatar
    Well, I just tried contacting the "live chat" with Microsoft about not receiving an email about my refund, and all the person said was, "If you didn't receive the email, you are not eligible for a refund. It's an automated system, so if you were eligible you would have received the email."

    Well, I was an "active user" up through 03-19-2019, and I was syncing my Band 2 with the 'Microsoft Band' app on my Lumia 1520 until that date, so how would I not be eligible. I was signed in with my Microsoft account for everything, but yet "the system" decided I was ineligible? WTF!?!
    06-24-2019 10:16 PM
30 12

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