Windows device recovery tool version 3.3.31 problem, any help?

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Windows Central Question

"windows device recovery tool" version 3.3.31 problem

I am running "windows device recovery tool" version 3.3.31 on windows 7 pc to try and roollback my Lumia 430 from 10 to 8.1, but it hangs at " reading device information......please wait" .
 

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