1. Windows Central Question's Avatar
    Hello my sister got me this phone 4 months ago. It is new and i have kept it in good shape.. About two weeks ago it started having trouble charging.. it is giving me the icon but at the same time the battery i have is being drained. For example: i start charging at 50% but 5 minutes later it is 40... without using it. I replaced the charger with a new one. I did a hard reset and removed all apps that use battery..still the same. what do i do?
    02-04-2016 04:00 AM
  2. Jackson Ombati's Avatar
    Dear Guest,

    I suggest your sister should returns it back to the seller, to get help. The phone is still on warrant i suppose.

    thanks and kind regards,
    Ombati.
    02-04-2016 04:47 AM

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