Hello,
I've purchased a lumia 535 (dual sim version) about three days ago. everything was fine for a while but then the screen turned black after a call and it never got back on. the phone works (i can call myself) but the screen is just blank.
the things i tried so far:
- restarting
- removing battery for a while
- using lumia recovery tool
I read on the net that it may be the proximity sensor getting dirt, i don't know where it is located but i tried to clean up the whole phone with no success.
any suggestions?
I've purchased a lumia 535 (dual sim version) about three days ago. everything was fine for a while but then the screen turned black after a call and it never got back on. the phone works (i can call myself) but the screen is just blank.
the things i tried so far:
- restarting
- removing battery for a while
- using lumia recovery tool
I read on the net that it may be the proximity sensor getting dirt, i don't know where it is located but i tried to clean up the whole phone with no success.
any suggestions?